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Inbound Customer Service Agent-Bodewell (Remote)
Pay$15.00 / hour
LocationMemphis/Tennessee
Employment typeFull-Time
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Job Description
- Req#: REQ-22303
Employer Industry: Home Appliances
Why consider this job opportunity:
- Base salary of $15.00/hour with additional incentives based on quality scores, paid weekly
- Paid on-the-job training and mentoring
- Flexible work-from-home opportunities with provided equipment
- Comprehensive benefits including medical, dental, vision, and prescription coverage starting on day one
- 401(k) program with company match and additional perks like tuition reimbursement and gym membership reimbursement
- No weekend shifts, promoting work-life balance
What to Expect (Job Responsibilities):
- Provide direct support to GE Appliances owners focusing on sales and service inquiries
- Assist with product information, registration support, and service-related questions
- Resolve customer issues through troubleshooting and provide minor concessions as needed
- Maintain accurate records of customer interactions and feedback for continuous improvement
- Adhere to safety policies while supporting various business functions as directed
What is Required (Qualifications):
- Minimum of one year relevant experience in a customer service or sales environment
- Strong problem-solving skills with the ability to research and analyze data
- High attention to detail and ability to manage multiple tasks effectively
- Proficient in verbal and written communication with strong interpersonal skills
- Familiarity with web-based systems and Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Knowledge of GE Appliances or similar home appliance products
- Proven track record of driving customer satisfaction and brand loyalty
- Ability to work independently in a remote setting
- Experience with troubleshooting customer issues effectively
#HomeAppliances #CustomerService #RemoteWork #CareerOpportunity #TeamCulture
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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