Employer Industry: K-12 Tutoring and Test Prep Services

Why consider this job opportunity:
- Base hourly rate plus performance-based pay incentives with no cap on commissions
- Comprehensive benefits plan for full-time employees, including medical and dental coverage
- Paid on-the-job training to help you succeed in your role
- Supportive and motivating team environment
- Opportunity to make a positive impact on children's education and academic success
- Fully remote work position, allowing you to work from the comfort of your home

What to Expect (Job Responsibilities):
- Provide excellent customer service by educating clients on services and scheduling student academic evaluations
- Use active listening and consultative selling skills to ensure a positive experience during inquiries
- Follow contact center scripts while maintaining professionalism and politeness
- Build rapport with clients of diverse personality types
- Keep accurate records of all conversations in the call center system and meet service targets

What is Required (Qualifications):
- High school diploma or GED
- Excellent communication and interpersonal skills
- Reliable work habits and a goal-oriented mindset
- Strong attention to detail and ability to follow through on tasks
- Computer proficiency, including the ability to navigate multiple screens while interacting with customers

How to Stand Out (Preferred Qualifications):
- Previous sales or customer service experience
- Bilingual skills (Spanish/English)

#Tutoring #CustomerService #RemoteWork #CareerGrowth #Education

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