Overview

Our office in Mississauga, ON is currently seeking a highly skilled and detail-oriented Machine Insert Operator to join our team!

Facility address: 5050 Tomken Rd, Mississauga, ON

Shift: Monday to Friday from 11pm to 7am

As an Insert Operator, you will be responsible for operating folding and insertion machines to sort and insert invoices and statements into envelopes. This role requires a strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment.

Why join KUBRA? You’ll enjoy a casual dress code, shift premiums, comprehensive benefits, generous paid time off including vacation, personal holidays, sick time and paid company holidays.

What you get to do every day

• Operate folding and insertion machines to process high volumes of invoices and statements
• Collaborate with team members to meet production targets and deadlines
• Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
• Works with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
• Assists with operations and general maintenance of equipment
• Adheres to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes
• Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
• Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
• Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork
• Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
• Report any machine malfunctions or major issues to maintenance personnel for timely resolution
• Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues

What kind of person should you be?

• Reliable – you are punctual for your scheduled shifts, have a great attendance record and are flexible to work Overtime when required
• A Team Player – you enjoy working as part of a team to meet daily production volumes and requirements for client jobs
• A great communicator – you communicate professionally, both written and verbal
• Self-motivated and organized – you are able to multi-task and perform in a fast-paced environment

What skills do you need?

• Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
• Prior experience operating folding and insertion machines is preferred, but not mandatory
• Strong attention to detail and ability to maintain accuracy in a high-volume production environment
• Ability to follow instructions and work independently with minimal supervision
• Excellent organizational and time management skills to meet production targets and deadlines
• Effective communication skills to collaborate with team members and report any issues or concerns
• Physical stamina to stand for extended periods and lift moderate weight boxes
• Technical knowledge of machinery – you know your way around equipment and can perform general maintenance and troubleshooting of any machine issues
• Ability to perform manual labor – lifting up to 20 lbs. may be required
• High school diploma or equivalent

What can you expect from us?

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Access to LinkedIn learning courses
• Continued education with our education reimbursement program
• Two paid days for volunteer opportunities
• Free parking

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing recruitment-team@kubra.com. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.