Company Overview

Melone Hatley is a family law firm committed to excellence, with law offices in with a presence in Virginia, Florida, South Carolina, and Texas. Recognized as one of the fastest-growing 500 law firms in the U.S. and rated by Super Lawyers, we pride ourselves on being a top employer in the region. Our mission is to be the leading family and estate planning law firm, dedicated to helping individuals protect their families, finances, and futures. We uphold core values of transparency, honesty, and open communication, ensuring every client receives personalized attention throughout their journey with us.

Position Overview

We are looking for a driven and results-oriented bilingual (English/Spanish) Inside Sales Representative - Client Service Coordinator to join our team. This role is remote, but applicants MUST reside in Dallas/Ft. Worth or San Antonio, TX to be considered. This role is essential for converting incoming leads into new business opportunities while providing exceptional customer experiences. As a first point of contact for prospective clients, you will shape their initial impressions of our firm and play a vital role in our growth. This position is based in our Virginia Beach office, but remote work options are available. If you thrive in a fast-paced, competitive sales environment and are passionate about helping others, we want to hear from you!

Key Responsibilities:

• Generate new sales opportunities by reaching out to inbound English and Spanish speaking leads via phone calls and follow-up emails.
• Use active listening and effective interviewing techniques to identify and understand client needs.
• Achieve and exceed sales closure goals on a quarterly basis.
• Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
• Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.

Qualifications and Skills:

• Bilingual in English/Spanish, required.
• Must reside in Dallas/Ft. Worth or San Antonio, TX to be considered, required.
• Minimum of 1 year of proven experience in inside sales, required.
• Proven track record of exceeding sales goals and targets.
• Strong phone presence, with the ability to make numerous phone calls per day.
• Proficiency in Microsoft Office (Teams, Word).
• Experience with Customer Relationship Management (CRM) tools such as HubSpot.
• Excellent verbal and written communication skills.
• Strong active listening, problem-solving and presentation abilities.
• Ability to manage multiple priorities and work efficiently under deadlines.
• Some college education, preferred.

Compensation:

• Base Salary: $40,000 per year
• Bonus Opportunities: Monthly and quarterly incentives
• Total Compensation Potential: $75,000 - $100,000 per year and beyond

Benefits:

• 100% Employer Paid Medical Benefits for Employees and Dependents
• Dental, Vision, and Life Insurance
• 401 (k) Matching
• Paid Time Off and Holiday Pay

Work Environment:

• Full-time position (8-hour shift)
• Monday through Friday, rotating Saturday shifts
• Remote (must reside in Dallas/Ft. Worth or San Antonio, TX)

Join Our Team!

If you are an ambitious sales professional passionate about helping clients and making a difference, we invite you to apply to join the team at Melone Hatley, P.C. Together, let us help families navigate their legal journeys with confidence and compassion.

Melone Hatley, P.C. is an equal opportunity employer.