Signicast

Inside Sales Representative - Manufacturing


PayCompetitive
LocationHartford/Wisconsin
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: 244

      Inside Sales Representative - Manufacturing

      Signicast - Hartford Facility, 1800 Innovation Way, Hartford, Wisconsin, United States of America Req #244
      Wednesday, March 12, 2025

      Signicast is the industry’s leading investment casting manufacturer. Through the hard work and dedication of our employees, we satisfy our customer's needs by safely delivering a quality product on-time, at a competitive price. Working at Signicast means becoming part of a world-class company. With industry-leading Total Rewards package and the potential to grow your career with us. Signicast doesn’t just invest in you— we help you invest in a future!

      Inside Sales Representatives are responsible for meeting a high level of customer satisfaction and knowledge within the customer-assigned markets. You will develop strong relationships with customers, and connect with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs, and improve the entire customer experience.

      ESSENTIAL DUTIES AND RESPONSIBILITIES:

      This list of duties and responsibilities is not all-inclusive and may be expanded from time to time to include other duties and responsibilities, as management may deem necessary.

      • Comply with all safety and health guidelines, quality standard practices/procedures, and housekeeping standards
      • Provide world-class customer support by identifying issues, devising solutions, and accepting ownership of the results
      • Build long-term and mutually beneficial relationships with existing and new customers at all levels of the assigned customer’s organizations
      • Develop and maintain an in-depth knowledge of the assigned customers, market challenges, behaviors, market trends, and opportunities
      • Coordinate the involvement of company personnel, including support, service, and management resources in order to meet customer performance metrics and customers’ expectations
      • Conduct regular off- or on-site business review meetings with customers
      • Communicate the progress of monthly/quarterly customer initiatives to internal and external stakeholders
      • Proactively lead assigned customer planning and forecast processes
      • Assist with high-severity requests or issue escalations as necessary
      • Actively engage in customer negotiations, due diligence, strategy, and other business and customer development requirements
      • Maintain consistent communication and timely follow-up with customers and be available and responsive to their real-time needs

      QUALIFICATION REQUIREMENTS:

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION AND/OR EXPERIENCE:

      This position requires at least an associate’s degree or a demonstrated educational or training path toward professional growth. Must possess good computer skills and be able to learn new skills as needed. Minimum of five years of experience in large/strategic customer management. Experience in the manufacturing industry is preferred, not required.

      Benefits: Our Total Rewards program offers world class benefits for this full-time position:
      • Medical Insurance-PPO & HDHP HSA within 61 days of your start date
      • Dental & Vision insurance
      • Wellness Program
      • Life Insurance
      • Short-term & Long Term disability
      • Paid vacations plus 10 paid Holidays
      • Quarterly Performance Bonus
      • 401k Matching up to 5.5%
      • Tuition Reimbursement
      • On-site Fitness center (Hartford & Brown Deer Only)
      • On-site Chiropractor (Hartford Only)
      Signicast offers a breadth of opportunities from career development planning to help our employees grow into their next position through individualized planning and training to in-depth leadership development for our next generation of leaders.

      Signicast is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

      Other details

      • Job Family Sales
      • Pay Type Salary
  • About the company

      Signicast is a leader in precision investment casting with state-of-the-art facilities that utilize just-in-time manufacturing processes. Learn more here.