Location: Reston, VA

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

Why BT Federal?

BT Federal supplies IT and telecommunication services across the US Government through a broad range of Federal Contract Vehicles. We are capable of supporting customized managed network, security, cloud and innovative solutions that optimizes the US Government’s global use of terrestrial, satellite and wireless resources.

www.btfederal.com

What’s in it for you?
If you have the drive, optimism, and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future!

You’ll have the following responsibilities:

• Generate outbound calls/messaging to drive pipeline sales.
• Identify key contacts, trends, and messaging to be used to support discussions.
• On specific volume accounts within sub-verticals, support the end-to-end account management of customer.
• Support any marketing/campaign planning to help develop leads and drive the leads to opportunities within customer base.
• Responsible for achieving quarterly and annual targets based on defined set accounts and objectives set by the business.
• Generate new leads via customer relationships, campaigns and pro-active working and record in SFDC.
• Manage individual pipeline on Salesforce to provide accurate forecasts and pipeline management.
• Ensure customers are managed professionally and proactively while building and expanding relationships with key contacts and influencers through regular, proactive contact.
• Provide product information, pricing, quotes, where appropriate and possible, without specialist intervention, providing cheapest route to market and end to end sales journey
• Utilize technical specialist and engineering resources on complex opportunities, where needed
• Take responsibility for product knowledge and market awareness in order to effectively advise customers
• Resolve customer issues and dissatisfaction swiftly, through effective engagement and hand-off with appropriate internal departments to maintain customer satisfaction.
• Ensure close working relationships with the account team to ensure a collaborative approach is evident to key account contacts.
• Defend existing revenues, particularly high margin, core revenue.
• Adhere to corporate guidelines (CCA rules) and ensure opportunities are managed in a professional and compliant way.

You'll have the following skills & experience:
Qualifications:

• 3-5 years of inside sales experience in the telecom industry; basic product/services knowledge of network, security and unified communications services; broad knowledge of the US Government market
• Competitive, assertive, self-starter with a proven track record of tactical sales in a fast-paced, dynamic environment
• Ability to cross-sell, up-sell opportunities in new and existing accounts
• Experience with GWACs, IDIQ contract vehicles (e.g., GSA EIS, NASA SEWP, GSA Multiple Award Schedules)
• Understands US Government RF(x), market research and capture processes
• Self-motivated and self-directed with the ability to work independently or as an active member of a team
• Previous sales and/or account management experience
• Basic understanding of competitive landscape
• Excellent verbal and written communication skills to establish and build upon customers relationships
• Proficient experience with CRM software and other applications (e.g., Salesforce, Smartsheet, Altify, etc.) including MS Office
• Self-motivated and self-directed
• BA/BS degree or equivalent experience
• Must be a U.S. Citizen with the ability to obtain a security clearance

What’s in it for you?
If you have the drive, optimism, and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future! This opportunity is eligible for an annual bonus, a competitive compensation, comprehensive benefits and a generous vacation package.

Benefits

BT offers a superior global and diverse culture that fosters health and wellness for their employees.

This opportunity participates in the BT sales pay plan, offers a competitive base salary, comprehensive benefits and a generous vacation package.

Security Clearance Required: This position requires the ability to obtain and maintain an active security clearance. A person must be a US Citizen in order to obtain a security clearance.

The one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT (combination of remote and office work depending if you reside near a BT office). Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.

BT has implemented various health and safety protocols regarding COVID-19, especially depending on your geography, local or Federal mandates. As part of these protocols, BT colleagues may be required to wear face coverings and social distance during spikes in cases in your area and share information regarding vaccination status. Certain colleagues may be subject to additional requirements based on customer and business need. BT will consider reasonable accommodations for medical, disability, or religious reasons.

Relocation support for this position is not available.

BT is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.