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Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

Job Description:

At a glance

This is a hybrid working role, therefore your time will primarily be split between working from home and the London/ Head Office. However, there will also be an expectation to visit other locations as the need arises.

The salary range for this role is set at £54,400 - £100,000.

We are looking for candidates within the salary range of £54,400 - £80,000.

Contract type

This position is a 12 month fixed term contract

About the role

We are looking for an Insight Manager to join the Customer Analytics Team. We are looking for someone who will deliver technical expertise to model internal and external data to yield valuable actionable insights for the business, working end to end on projects from shaping briefs to analysing what's been delivered and what it's achieved. This key role will support the discovery, interpretation, and communication of meaningful patterns in data and the application of those patterns for effective decision-making. We are looking for someone who will provide data-derived recommendations back to the business for key decisions sourced proactively or, when engaged by the business, reactively. You will leverage complex and analytical techniques to automate and optimise processes where appropriate. You will also manage a small team of analysts and guide them in their project work.

Essential Skills

• Relevant qualification and/or extensive analytically-based experience

• Experience of synthesising complex and ambiguous information in order to drive actionable insight brought to life through communication and visualisation

• Expert in SQL coding

• Adequate ability coding in R or Python

• Experience creating engaging data visualisations through Tableau or other data visualisation tools

• Highly numerate and analytical with established understanding and ability to explain advanced statistical techniques

• Line management of a small team

Benefits of the Partnership

You will enjoy 25% discount at John Lewis and 20% in Waitrose

The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)

Excellent work-life balance, including a focus on well-being and flexible working.

Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits LINK

Next Steps

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"

Once you've submitted an application the next steps of the process, if successful, will include a 1st stage virtual interview followed by a more detailed Stage 2 Interview.

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Thanks for your interest in joining the John Lewis Partnership

For External applicants - Please click on the link below for the role profile

For Internal applicants only - If you would like to view the job outline for this role please copy and paste the following link into your browser LINK

Please note that should we receive high volumes we reserve the right to close the role early.

For internal use only:

#LI-JLPGR

#LI-HYBRID

#LI-HEADOFFICE

#LI-SD1

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At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.