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Job Description

Responsibilities

Job Summary:

The Instructional Designer is responsible for designing, developing, and implementing innovative learning solutions that align with organizational goals. This role involves creating engaging training materials, leveraging modern instructional design principles, and utilizing various multimedia and technology tools to enhance the learning experience. The Instructional Designer collaborates with subject matter experts (SMEs) and stakeholders to ensure content is relevant, effective, and impactful.

Job Responsibilities:

Content Development:

• Design and deliver training content and courses focused on compliance, technical skills, administrative tasks, and leadership development.

• Create and update compliance training tailored to specific service lines and industries.

• Collaborate with subject matter experts to identify gaps and develop new training materials.

Training Program Management:

• Review and enhance existing hourly training programs to ensure continued effectiveness.

• Assemble, assign, and distribute monthly training packs to targeted audiences.

• Manage and maintain training materials and resources across all platforms, including Salesforce, Bridge, and the HHS intranet.

• Support the development and administration of training programs for Home Office staff.

Evaluation and Improvement:

• Develop surveys to gather feedback on training effectiveness and identify areas for improvement.

• Research and apply innovative training methodologies to optimize learning outcomes.

Collaboration and Support:

• Partner with the Learning and Development team and business leaders to align training initiatives with project and organizational needs.

• Respond to field inquiries and support troubleshooting through help tickets.

LMS and Tools Management:

• Manage and organize training content and programs within the Learning Management System (LMS).

• Identify and implement training tools, platforms, and resources to enhance productivity and program impact.

Custom and External Training Development:

• Develop custom training courses to address specific business needs.

• Research, evaluate, and recommend external training courses for purchase as required.

Employee Development:

• Educate employees on available development opportunities and resources to support career growth.

Requirements:

• 3+ years of experience in instructional design, curriculum development, or a related role.

• Proficiency with eLearning authoring tools (e.g., Articulate 360, Adobe Captivate, or similar).

• Experience working with LMS platforms and SCORM-compliant content.

Preferred Skills or Qualifications:

• Strong understanding of instructional design models, such as ADDIE or SAM.

• Excellent written and verbal communication skills, with the ability to translate complex information into clear and concise materials.

• Creative mindset with an eye for visual design and multimedia production.

• Strong project management skills, with the ability to manage multiple projects simultaneously.

• Familiarity with adult learning theories and diversity, equity, and inclusion principles in training.

• Experience designing for a corporate or healthcare environment.

• Knowledge of video editing and graphic design tools (e.g., Adobe Premiere, Photoshop, or Canva).

What We Offer

• Paid time off (vacation and sick)

• Medical, dental, and vision insurance

• 401(k) with employer match

• Employee Assistance Program (EAP)

• Employee Resource Groups (ERGs)

• Career development and ongoing training

Important to Know

• Veterans and candidates with military experience are encouraged to apply.

• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

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