PURPOSE OF THE JOB: Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including: online, virtual instructor-led or in-person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives. Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.

COMPENSATION: $­­82,400 - $97,000 annually + bonus eligibility (if applicable). This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

JOB RESPONSIBILITIES:

Design/Develop Training Solutions (70%)

• Leverage ADDIE model to deliver large-scale learning designs
• Design and develop training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, video, etc.) that best support the learners’ needs and business needs
• Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content
• Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System
• Lead the creation, deployment and continuous improvement of training programs to support the KFC-US system
• Manage existing role-based curriculum and components and update as needed
• Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions
• Problem-solve current business issues and creatively identify learning solutions to positively impact business need

Project Management (10%)

• Gain alignment with cross-functional partners and key stakeholders to influence training strategy
• Set timelines and work with cross-functional partners to meet key deliverables
• Manage multiple-moving parts of projects as needed
• Manage project training budget and costs
• Ensure deliverables are on time, on budget, and meet expectations
• Partner with outside vendors to deliver projects that meet expectations on time and within cost

Build Know How (10%)

• Serve as instructional design expert on project who challenges the status quo by offering creative solutions
• Clarify and align on the learning objectives for each project and link to performance
• Educate cross-functional partners on the roles and accountabilities of training
• Continually look for ways to improve training design to increase training efficiency and produce top business results
• Stay up to date on learning industry trends and innovations
• Curious mind-set with a passion for our restaurants

Evaluate Effectiveness of Training Initiatives (10%)

• Measure, monitor and improve the efficiency and effectiveness of training delivery processes
• Determine, implement, and evaluate data collected on training effectiveness, including from LRS.

WORKING RELATIONSHIPS:

This position works with various partners as needed from Operations, Marketing, Finance, Food Innovation, IT, Field HR, CORE team directors, and franchisees

KNOWLEDGE AND SKILL REQUIRED:

• Education/Certifications – Bachelor’s degree in relevant field or equivalent years of experience
  • Master’s degree in Instructional Design, Organization Development, or related field preferred
• Experience
  • Minimum 4 years of experience in a related training role
  • Understanding the practical application of ADDIE model and adult learning theories and principles
  • Well versed in learning developer software programs and similar programs used to develop content
  • Proven track record of designing large-scale curriculum
  • Ability to influence various partners, including teammates, cross-functional partners, and other stakeholders