Boston Medical Center

Insurance Verification Specialist Per Diem


PayCompetitive
LocationRemote
Employment typePart-Time

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  • Job Description

      Req#: 37748

      Position: Insurance Verification Specialist

      Department: Insurance Verification

      Schedule: Per Diem, Part Time

      POSITION SUMMARY:

      The Insurance Verification Specialist role is part of the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all referral, precertification, and/or authorization requirements as outlined in payer-specific guidelines and regulations. The role plays an important dual role by helping to coordinate patient access to care while maximizing BMC hospital reimbursement.

      JOB REQUIREMENTS

      EDUCATION:

      • High School Diploma or Equivalent required, Associates degree or higher preferred.

      CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

      • Case manager and/or coding certification desirable

      EXPERIENCE:

      • 4-5 years medical billing/denials/coding/and/or inpatient admitting experience desirable

      KNOWLEDGE AND SKILLS:

      • General knowledge of healthcare terminology and CPT-ICD10 codes.

      • Complete understanding of insurance is preferred.

      • Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.

      • Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.

      • Knowledge of and experience within Epic is preferred.

      • Demonstrates technical proficiency within assigned Epic work queues and applicable ancillary systems, including but not limited to: ADT/Prelude/Grand Central, HB & PB Resolute.

      • Demonstrates proficiency in Microsoft Suite applications, specifically Excel, Word, and Outlook.

      • Displays a thorough knowledge of various sections within the work unit in order to provide assistance and back-up coverage as directed.

      • Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards.

      ESSENTIAL RESPONSIBILITIES / DUTIES:

      • Monitors accounts routed to precertification and prior authorization work queues and clears work queues by obtaining all payer specific financial clearance requirements in accordance with established management guidelines.

      • Maintains knowledge of and complies with insurance companies’ requirements for obtaining pre-certifications/prior authorizations/referrals, and completes other activities to facilitate all aspects of financial clearance.

      • Acts as subject matter experts in navigating both the BMC Community and the payer world to get the right “permissions” (authorizations, pre-certs, referrals, for example) for the care plan to proceed.

      • Uses appropriate strategies to underscore the most efficient process to obtaining authorizations, including on line databases, electronic correspondence, faxes, and phone calls.

      • Obtains and clearly documents all pre-certifications/prior authorizations for scheduled services prior to admission within the Epic environment.

      • Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients’ scheduled services.

      • Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required pre-certifications/prior authorizations.

      • Escalates emergent and elective accounts that have been denied or will not be financially cleared within 3 days of admission as outlined by department policy.

      • Keeps current on CMS requirements and guidelines.

      • Coordinates with patients and Patient Financial Counseling to initiate/process Charity Care applications as needed. IND123

      Equal Opportunity Employer/Disabled/Veterans

  • About the company

      Boston Medical Center is a non-profit 514-bed academic medical center in Boston, Massachusetts.