Employer Industry: Insurance Services

Why consider this job opportunity:
- Excellent earning potential - hourly wage plus performance-based incentives
- Opportunity for career advancement and growth within the organization
- Friendly and casual work environment with both full-time and part-time positions available
- Supportive management with a focus on communication and teamwork
- No cold calling or phone sales, ensuring a customer-focused role

What to Expect (Job Responsibilities):
- Conduct inbound and outbound calls to verify and document required information for insurance applications
- Accurately document interactions and maintain records in the Quality Assurance database
- Explain the application process clearly to potential customers
- Meet minimum expectations for departmental key performance indicators (KPIs)
- Participate in special projects that may involve additional outbound calls and customer interactions

What is Required (Qualifications):
- Minimum typing speed of 35 words per minute
- Exceptional oral and written communication skills
- Proven customer service skills with a friendly and efficient demeanor
- Proficiency in Microsoft Office applications, including Outlook, Teams, and Word
- Ability to multi-task and adhere to a structured schedule

How to Stand Out (Preferred Qualifications):
- Bilingual in English and Spanish
- Familiarity with medical terminology and spelling
- Strong desire to learn and grow within the company

#InsuranceVerification #CustomerService #CareerOpportunity #PerformanceIncentives #FriendlyWorkEnvironment

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