Employer Industry: Home-Delivered Meal Services

Why consider this job opportunity:
- Starting wage of $17.00/hour with weekly pay
- Full benefits package available after 30 days of employment
- Opportunity for tiered growth and promotion starting Day 1
- Referral bonuses eligible from Day 1
- Enjoy free breakfast and lunch, along with a casual dress code
- Fully remote position, allowing flexible work arrangements for residents of Iowa

What to Expect (Job Responsibilities):
- Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts as needed
- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
- Troubleshoot and resolve account issues as required
- Coordinate with internal business partners including Logistics, Customer Care, Billing, and Compliance
- Assist other departments with Intake-related inquiries

What is Required (Qualifications):
- High school diploma or equivalent
- Basic Microsoft Office skills
- Previous data entry skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to problem-solve issues in a timely manner

How to Stand Out (Preferred Qualifications):
- Some college experience or equivalent
- Familiarity with medical billing terminology

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