Hanger
Intake Specialist (Bilingual/Spanish) Remote
Pay$17.75 - $23.40 / hour
LocationRemote
Employment typeOther
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Job Description
- Req#: 28907
Employer Industry: Orthotics and Prosthetics Services
Why Consider this Job Opportunity:
- Salary up to $23.40 per hour
- Annual bonus potential of up to 5% of base pay based on criteria
- Competitive compensation packages with comprehensive benefits including medical, dental, and vision
- Paid parental bonding leave and generous PTO that includes vacation and sick time
- Opportunities for career advancement through mentorship programs and student loan repayment assistance
- Flexible work schedules and part-time opportunities available
What to Expect (Job Responsibilities):
- Place outbound calls to patients and schedule appointments across multiple locations
- Navigate the NextGen system to determine appropriate locations, clinicians, and appointment types
- Document and confirm requested appointments professionally
- Provide excellent customer service and triage general inquiry calls
- Adhere to a work schedule of 8 AM to 5 PM CT
What is Required (Qualifications):
- High school education or equivalent
- Minimum of 2 years of related experience
- Bilingual in English and Spanish
- Ability to follow the designated work schedule
- Successful completion of a skills assessment administered by the employer
How to Stand Out (Preferred Qualifications):
- Experience in a medical office setting
- Knowledge of medical terminology
- Familiarity with EMR systems, specifically NextGen
- Understanding of DME and orthotic products
#Orthotics #Prosthetics #HealthcareCareers #CustomerService #RemoteWork
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