Hanger, Inc.

Intake Specialist (Bilingual/Spanish) Remote


Pay$17.75 - $23.40 / hour
LocationRemote
Employment typeOther

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  • Job Description

      Req#: 28907
      Employer Industry: Orthotic and Prosthetic Services

      Why consider this job opportunity:
      - Salary up to $23.40 per hour
      - Annual bonus potential of up to 5% of base pay
      - Competitive compensation packages with benefits including medical, dental, and vision coverage
      - Generous paid time off including 8 national holidays and additional floating holidays
      - Opportunities for mentorship and student loan repayment assistance
      - Flexible work schedules and part-time opportunities available

      What to Expect (Job Responsibilities):
      - Place outbound calls to patients to schedule various appointment types across multiple locations
      - Navigate in NextGen to determine the most appropriate location, clinician, and appointment type for patients
      - Communicate professionally with patients over the phone and document appointment requests
      - Provide excellent customer service and triage general inquiry calls as needed
      - Adhere to a work schedule of 8 AM to 5 PM CT

      What is Required (Qualifications):
      - High school education or equivalent
      - Minimum of 2 years of related experience
      - Bilingual proficiency in English and Spanish
      - Ability to follow the designated work schedule
      - Completion of a skills assessment as part of the selection process

      How to Stand Out (Preferred Qualifications):
      - Experience in a medical office setting
      - Knowledge of medical terminology
      - Familiarity with EMR systems, particularly NextGen
      - Understanding of DME/Orthotic products and services

      #Orthotics #Prosthetics #HealthcareJobs #CustomerService #RemoteWork

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company