Employer Industry: Background Technology Screening

Why consider this job opportunity:
- Salary of $15.00 per hour
- Comprehensive benefits package including health insurance (medical, dental, and vision)
- Paid time off including vacation, flex time, and holidays
- Remote work flexibility
- Opportunities for career advancement within the organization
- Supportive and collaborative work environment focused on client satisfaction

What to Expect (Job Responsibilities):
- Serve as the initial point of contact for incoming background check requests, ensuring accurate data capture and seamless case setup
- Coordinate and liaise with internal departments to ensure smooth handoffs and consistency in service delivery
- Review and validate incoming client information for completeness, addressing any missing details to minimize delays
- Maintain accurate records of case intake activities in the case management system
- Communicate with clients to clarify initial information when necessary, fostering strong customer relations

What is Required (Qualifications):
- 1+ years of experience in an intake, customer service, or administrative role; experience in healthcare, social services, legal, or background screening industries is a plus
- Strong attention to detail and accuracy in data entry and record-keeping
- Effective communication skills, both written and verbal, with a customer-focused approach
- Proficiency with technology; experience with case management systems or CRM software is a plus
- Adaptability to evolving processes and priorities in a dynamic work environment

How to Stand Out (Preferred Qualifications):
- Experience in healthcare, social services, legal, or background screening industries
- Strong critical thinking and problem-solving skills
- Proven ability to work cooperatively across departments to achieve shared goals

#BackgroundScreening #CustomerService #RemoteWork #CareerAdvancement #InclusiveWorkplace

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