Employer Industry: Workplace Behavioral Health

Why consider this job opportunity:
- Salary up to $17.00 per hour
- Immediate medical, dental, and vision insurance
- Paid time off for work-life balance
- 401(k) retirement program with company match
- Flexible Spending Accounts (FSA) for additional financial support
- Opportunity to make a meaningful impact in clients' lives and communities

What to Expect (Job Responsibilities):
- Remain actively logged into on-call telephone queues to fulfill duties
- Use customer service skills to assess clients' needs for EAP services
- Screen for safety issues and connect clients to on-call counselors when necessary
- Complete EAP Intake Forms in the EAP Expert database system
- Connect clients to affiliate providers or EAP staff for appropriate services

What is Required (Qualifications):
- Excellent IT applications and database skills
- Outstanding interpersonal, communication, organizational, and problem-solving skills
- Professional call center or scheduling experience is a plus
- Reliable internet connection with a minimum download speed of 50 Mbps and an upload speed of 10 Mbps
- Strong commitment to customer service

How to Stand Out (Preferred Qualifications):
- Experience with Microsoft Outlook and Office programs

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