NHS
Integrated Care Clinician (Paramedic), Cwmbran
This job is now closed
Job Description
- Req#: C9020-25-0080?language=en&page=604&sort=publicationDateDesc
- The Clinical decision support software (CDSS) or
- A generic symptomatic assessment tool/framework
- Emergency Communication Nurse System (ECNS)
- NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
- Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.
- Able to demonstrate the Trust values and behaviours
- Able to demonstrate strong listening and communication skills
- Able to empathise with and reassure patients and their family members/friends in crisis situations.
- Able to take and follow instructions
- Able to demonstrate team working with a collaborative style
- Able to work to own initiative and make decisions
- Able to demonstrate sound clinical decision making capabilities
- Able to assess, minimise and manage risks and to defuse stressful situations and challenging callers
- Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development
- Highly organised and priority conscious
- Evidence of continuous professional development
- Committed to ongoing training and development including mandatory updates
- Good self-management - ie self-starter, good time keeping
- Ability to work under their own initiative without direct supervision
- Ability to speak Welsh
- Flexibility - expect to work a rotating shift system including working nights and weekends (unsocial hours)
- Ability to travel to other sites as required
- NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
- Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.
- Able to demonstrate the Trust values and behaviours
- Able to demonstrate strong listening and communication skills
- Able to empathise with and reassure patients and their family members/friends in crisis situations.
- Able to take and follow instructions
- Able to demonstrate team working with a collaborative style
- Able to work to own initiative and make decisions
- Able to demonstrate sound clinical decision making capabilities
- Able to assess, minimise and manage risks and to defuse stressful situations and challenging callers
- Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development
- Highly organised and priority conscious
- Evidence of continuous professional development
- Committed to ongoing training and development including mandatory updates
- Good self-management - ie self-starter, good time keeping
- Ability to work under their own initiative without direct supervision
- Ability to speak Welsh
- Flexibility - expect to work a rotating shift system including working nights and weekends (unsocial hours)
- Ability to travel to other sites as required
Job summary
The post holder will undertake telephone triage assessments of patients in an efficient and effective way.
They will implement/advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.
Will work primarily in an autonomous capacity, assessing advising and treating callers / clients within agreed guidelines.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
To undertake safe and effective telephone clinical assessment, providing advice, and if necessary onward referral to the appropriate agency/ professional, for people with a wide range of conditions accessing the service.
Exercise a high degree of professional autonomy and clinical judgement by critically analysing complex information utilising:
Possess strong clinical skills and sound judgement underpinned by experience and theoretical knowledge.
Refer to other members of the multidisciplinary team as appropriate.
Manage calls in an appropriate manner, which is safe, clinically/situationally appropriate and evidence based in line with caller's needs.
Identify emergency situations and redirect care appropriately.
Provide self-care advice to empower callers to manage their symptoms at home where appropriate.
Support callers to CHOOSE WELL, by advising of the correct use of primary care, emergency services and other health or social care related organisations.
About us
#RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£37,898 to £45,637 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
020-AHP026-0425
Job locations
Vantage Point House
Ty Coch Way
Cwmbran
NP44 7HF
Job descriptionJob description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person SpecificationPerson Specification
Qualifications and/or Knowledge & Experience
Essential
Values
Essential
Aptitude and Abilities
Essential
Desirable
Other
Essential
Qualifications and/or Knowledge & Experience
Essential
Values
Essential
Aptitude and Abilities
Essential
Desirable
Other
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Vantage Point House
Ty Coch Way
Cwmbran
NP44 7HF
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Vantage Point House
Ty Coch Way
Cwmbran
NP44 7HF
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.