United States, Georgia, Atlanta

Network Planning

22-Aug-2023

Ref #: 21951

How you'll help us Keep Climbing (overview & key responsibilities)

Delta seeks Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship. This paid Summer 2024 internship program is designed to accelerate the development of high-potential analysts by deepening their understanding of Delta’s business, expanding their skills and providing opportunities to develop leadership capabilities. Successful interns may be offered a full-time job upon completion of their internship based on their performance.

Employment opportunities for the Commercial Strategy Intern include:

Network Planning

Develop route structures, analyze new city and route opportunities and determine capacity response to competitive actions. Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft.

Customer Engagement, Loyalty and Marketing

Develop promotion and channel strategies to drive incremental passenger revenue, build customer loyalty and increase our brand. Design improvements to Delta’s customer communications, loyalty program, and develop better customer segmentation.

E-Commerce/Distribution

Maintain competitiveness of delta.com and self-service functionality, develop online marketing strategies and identify revenue streams through non-air partnerships for delta.com. Manage global distribution systems and third-party online agency relationships by leveraging new technologies to lower distribution costs.

Sales Analysis

Analyze the financial contribution of incentive programs with corporations/distributors and develop new sales strategies to generate incremental sales.

Reservations Sales Analysis

Analyze performance efforts to determine strategies that improve customer service, employee engagement, maximize cost efficiencies and ultimately drive increased customer revenue and loyalty.

What you need to succeed (minimum qualifications)

• You are a rising senior in an undergraduate program with a graduation date of December 2024 or Spring/Summer 2025
• Must be able to work onsite at our Atlanta, GA office for the duration of the internship
• You have demonstrated the ability to interpret data, use it to form concrete business actions, and present findings
• You are a creative problem solver with a familiarity of economic concepts
• You can work in a time-sensitive environment and effectively prioritize tasks
• You thrive in team settings. You collaborate well, learn from others, and use your skills to help them
• You are a proactive, clear communicator

• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

· Ideal candidates have demonstrated to be a collaborator and creative problem-solvers.