Labor Division

800 W. Washington St.

Phoenix, AZ 85007

Salary: $24.4691

Grade: 19

Closing Date: January 20, 2025

This position requires the investigator to evaluate each case for compliance with all Labor Department jurisdictional programs. This position will Investigate both claims and complaints filed by employees against current or former employers. This position conducts site visits related to youth labor injuries and complaints, takes photographs, determine exemptions, educate employers on variation provisions. This position will report directly to the Labor Division Manager.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

● Conducting investigations regarding Labor Department jurisdictional programs including Wage, Minimum Wage, Earned Paid Sick Time, Youth Labor, Payment Compliance and Retaliation complaints.
● Investigating employers for compliance issues; if the employer is found to be out of compliance the Investigator will provide education and recommend whether or not a civil penalty is warranted.
● Review investigative cases: contact involved parties via telephone, email, in person or by regular mail.
● Obtain documentation and weigh evidence received to determine pertinent issues.
● Interview involved parties, conduct mediation conferences to negotiate settlements between opposing parties.
● Educate employers and employees on all Labor Department jurisdictional programs.
● Compose detailed, comprehensive activity logs of investigative actions taken, information received; and relevancy of facts uncovered.
● Keep detailed written notes of conversations with involved parties.
● Render a decision on investigations conducted and write complete, concise determinations in narrative format using findings of fact, and a final order.
● Process public records requests and appeals.
● Maintains the "laboradmin" email. Answers public inquiries by phone, e-mail, in-person and written correspondence concerning Arizona Labor statutes, administrative rules and policies and procedures. Responds to claimant and employer inquiries regarding procedural questions and protests of Determinations. Conducts and participates in outreach education activities.

Knowledge in:

● Arizona administrative practices and procedures is preferred.

● Arizona state wage payment, minimum wage, EPST, retaliation and youth labor statutes and provisions of federal Fair Labor Standards Act.

● The ICA and Labor Department's purpose, goals, policies, procedures and practices, is preferred.

● Information and evidence relevant to specialized and complex labor related enforcement issues.

● Microsoft office, web and database.

Skills in

● Effective written and oral communication.

● Operating a personal computer.

● Assessing work situations and rendering appropriate problem solving techniques.

● Developing and implementing training.

● Interpreting and applying laws, rules and agency procedures.

Ability to:

● Understand and work within scope of authority.

● Work independently, without direction.

● Establish and maintain cooperative and effective working relationships with others.

● Meet established timelines.

● Recognize and engage those with different backgrounds, characteristics, and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input in the decision making process.

Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program, learn more at hr.az.gov/family-leave-expansion).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542.5559. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.