Job Summary: The Invoice Specialist is responsible for all aspects of creating, reviewing, revising invoices; collaborating with reps to validate payments from carriers; facilitate contractor payment request status and is communication/customer service savvy.
Essential Job Functions: - Collaborate with Accounting Department and Reps to ensure billing accuracy
- Support monthly and quarterly audits and clean ups
- Collaborate on escalations to appropriate team based on internal processes
- Maintain the appropriate adjacent application for data integrity and accuracy
- Fields requests from Area Affiliate Managers, clients, partners and business leaders regarding accounts receivable/payable; collaborates with accounting department to confirm receipt of receivable funds; or funds misappropriated
- Assists in developing invoicing procedures to ensure consistent delivery of services that meets or exceeds customer/partner expectations and complies with regulatory and company standards.
- Demonstrate knowledge of confidentiality standards, and the code of ethical behavior
- Maintain the highest quality customer service and promote a positive attitude
- Performs all other duties as assigned
Requirements
Knowledge/Skills: - Bachelor's degree or equivalent combo of education/experience
- Experience in Accounts Receivable preferred
- Experience in bill collecting preferred
- Demonstrates the ability to execute critical thinking skills while working in a fast-paced environment.
- Effective communication skills; oral and written
- Basic math skills
- Candidate needs to be a quick learner or accurate note taker and must be able to work independently.
- Proficiency in Office 365 applications including MS Word, Excel, Outlook SharePoint, TEAMs and OneDrive.
- Restoration and/or property adjusting background a plus
- 3 plus years of restoration and/or adjusting plus
Salary Description
$17-$18/hour