Be a pioneer! Join our Austin, Texas team to launch a new premium brand IQOS. IQOS is a heated tobacco product that has been successfully introduced in 82 countries worldwide. Now it is time to bring it to the U.S. and we are looking for IQOS Field Sales Representative to make it happen. Mosaic has been retained by Philip Morris International’s U.S. affiliate, Triaga Inc., to operate Triaga’s retail channels in the U.S. Purpose: The IQOS Field Sales Representative will welcome and engage with legal-age smokers and nicotine users to educate them on and ultimately convert them to premium heated tobacco products. IQOS Field Sales Representative will closely collaborate with other B2B2C key partners to influence retailers while successfully implementing the operating model. IQOS Field Sales Representative will have KPIs, and metrics assigned focused on implementing the strategy to convert legal-age smokers and nicotine users to premium heated tobacco alternatives, increasing brand advocacy and awareness while forming a favorable perception of products and brand. What you’ll do: - Drive increased sell through and market share for each store within the designated territory through a comprehensive approach including direct and indirect consumer sales, associate training, and influencing store personnel at all levels. (penetration for increased market share) - Build relationships and interact with retail and indirect partners to share knowledge through training to build brand advocacy, and other strategic activities to help drive sales. - Complete data collection for insights and daily activities using clientele capturing systems. Provide market, store, and consumer level reporting including market intelligence, competitive activity, feedback on current retail market conditions, and/or opportunities that impact sales and market share. - Maintain highly visible and consistent presence in designated retail and indirect stores within assigned territory. - Monitor point of sale throughout the day for inventory. Have awareness of delivery schedule and follow correct protocol if stock runs out. Ensure product display in-store is consistent with client guidelines and that displays and devices are cleaned and functioning properly. - Comply with the rules of acceptance and processing of return logistics at retail outlets. - Comply with all local regulations. - Comply with all outlined processes and procedures. - Inform and conduct customized product demonstrations based on conversations with legal-age smokers and nicotine users to fully convert to premium heated tobacco alternatives. - Applies and adjusts marketing strategies to increase premium heated tobacco alternatives sales. - Complete each interaction with an exceptional standard of consumer service to convert legal-age smokers and nicotine users in line with expectations from training. - Regular training, testing, webinars, surveys, and evaluation events are held on time on the platform. - Verification of interested consumers to ensure they are 21 years of age or above. - Additional duties as assigned