An opportunity to apply your exceptional leadership, organizational and prioritization skills.

MINISTRY OVERVIEW
Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province’s real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

THE DIVISION
Reporting through the Office of Government’s Chief Information Officer, the Enterprise Services Division (ES) enables government to deliver services to citizens by providing cost-effective management and supply of Information Management/Information Technology (IM/IT) services such as data and voice networks, workstations and mobile devices, messaging and collaboration services, information security, data centre and application hosting, and enterprise architecture.

THE BRANCH
The Digital Workplace and Collaboration Services Branch (DWCS) is responsible for implementing high-quality tools to support a modern digital workplace. By delivering employee-ready tools and supports, DWCS enables and empowers all B.C. Public Service employees to deliver services to the citizens of B.C. DWCS is focused on providing simple, accessible, and approachable solutions to employees, by delivering the information and resources employees need to access and use digital tools and services. Taking an agile and evidence-based approach, the teams that make up DWCS work hand-in-hand with ministries to evolve the digital employee experience and support government’s approach to flexible work.

JOB OVERVIEW
The Product Manager is responsible for leading a multidisciplinary agile delivery team through the strategic development and implementation of Microsoft 365 tools and/or service at the enterprise level for the BC Public Service. The Product Manager ensures that the deployment of Microsoft 365 solutions aligns with organizational objectives, drives user adoption, and optimize operations. This role involves collaborating with cross-functional teams to understand business needs, defining product roadmaps, and prioritizing features and improvements for Microsoft 365 tools such as Teams, SharePoint, OneDrive, and PowerApps.

Job Requirements:

• An equivalent combination of education, training and related experience* may be considered:
• A degree in Information Technology and/or Information Management or a related technical field, and a minimum four years of related experience* in a similar role, OR
• A diploma in Information Technology and/or Information Management or a related technical field, and a minimum five years of related experience* in a similar role, OR
• A certification in Information Technology and/or Information Management or a related technical field, and a minimum six years of related experience* in a similar role, OR
  

*Related experience must include at least one or more of the following (preference may be given if you meet more than three):

• Experience using user-centered design practices in the development of digital products and services.
• Experience using modern agile project management practices, open-source development and cloud platforms to design, deliver and continuously improve high quality digital products and services.
• Experience managing complex enterprise IM/IT projects with multiple interdependencies including major business transformations, strategic communications, and the oversight of system integrators.
• Experience leading change management initiatives across a large organization.
• A minimum of three (3) years’ experience leading the development and implementation of Microsoft 365 application management within a large enterprise environment. This includes, but is not limited to, SharePoint, Exchange, and/or Teams.

Preference may be given to individuals with one (1) or more of the following:

• Experience supervising staff including assignment of work, development and evaluation of performance plans and approval of leave.
• Experience working within cross-functional and Agile product teams, collaborating with designers, researchers, developers, product managers, and other subject matter experts to create or improve digital products and services.

For questions regarding this position, please contact Hilary.Street@gov.bc.ca

About this Position:
Currently there is one (1) Permanent opportunity available.
The position headquarters will be Victoria, Vancouver, Richmond, Surrey or Prince George.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
Please refer to MyHR for more information on Temporary Market Adjustments.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.