Employer Industry: Healthcare Technology

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on end-user workflows and processes
- Comprehensive training, including EPIC certification within six months of hire
- Engaging role that involves mentoring and guiding junior analysts

What to Expect (Job Responsibilities):
- Act as a liaison between IT and other departments, vendor representatives, and primary end users
- Provide ongoing support, enhancements, and maintenance for production systems
- Investigate end users' preferences while making build decisions
- Review and test updates to systems by executing test plans/scripts for end user acceptance
- Maintain comprehensive documentation for applications, databases, and batch jobs

What is Required (Qualifications):
- High school diploma or equivalent required; Associate's degree preferred
- Minimum of two years of IT experience if no degree is held
- Healthcare experience preferred
- Proficiency in Microsoft Office products
- Strong oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting
- Familiarity with ITIL processes related to application systems
- Prior experience with troubleshooting and problem resolution in IT environments

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