Employer Industry: Healthcare IT Services

Why consider this job opportunity:
- Career advancement opportunities within a dynamic healthcare IT environment
- Competitive salary with potential for growth
- Supportive mentorship from senior analysts
- Opportunity to work on impactful projects that improve end-user experiences
- Comprehensive training, including obtaining Epic certification
- Collaborative work culture focused on continuous improvement and problem-solving

What to Expect (Job Responsibilities):
- Act as a liaison between IT and other departments, ensuring effective communication and collaboration
- Prioritize and implement changes to application systems based on end-user feedback and requirements
- Review and test system updates through detailed test plans and scripts for user acceptance
- Maintain accurate documentation related to application builds, support, and troubleshooting
- Manage assignments efficiently, including ticket management and status updates in tracking systems

What is Required (Qualifications):
- Associate's or Bachelor's degree required
- Minimum of four years of IT experience, or six years without a degree
- Experience in the healthcare sector preferred
- Strong proficiency in Microsoft Office products
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience with Epic systems or similar healthcare applications
- Previous experience in a mentor or training role
- Familiarity with ITIL processes and change control procedures
- Knowledge of troubleshooting methodologies for application systems

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