Brief Description of the Organization

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Personal Banking and Wealth Management (PBWM) division is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Principles: We Take Ownership, We Deliver with Pride and We Succeed Together.

Overview of the Role

Citi’s PBWM Technology (PBWMT) organization serves the PBWM global suite of products providing a full range of innovative and comprehensive set of services. Our businesses also offer industry-leading advanced technology, a strong worldwide presence, and a powerful global franchise.

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Serve as a Technical Subject Matter Expert (SME) with knowledge of reporting and analytics data along with business rules, ETL processes as it flows through the different systems.

• Responsible for coordination with data stewards, business process owners, application data custodians to support IMR root cause analysis and remediation.

• Perform the root cause analysis for the Data Quality issues and Implement the solutions to remediate the issues.

• Shared accountability and responsibility with Data Custodians to ensuring mapping to accurate and controlled data sources; including safe, accurate and controlled sourcing, transport, transformation, and storage of data.

• Provide analyst support to document and maintain end-to-end data level linage, implementation of data controls, and documenting/maintaining technical metadata for in-scope processes and organizational objectives.

• Collaborate with Data Stewards, Data Custodians, and other stakeholders to maintain Data Dictionaries.

• Ensure Data Quality standards/ process are met and supported.

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects.

• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.

Qualifications:

• 6-10 years of experience

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

• Experience with all phases of Software Development Life Cycle

• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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