Employer Industry: Healthcare IT

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work on complex application issues and contribute to quality/process improvement initiatives
- Engaging role that involves mentoring new analysts and coordinating team efforts
- Professional development opportunities through software certification requirements

What to Expect (Job Responsibilities):
- Maintain regular communication with vendor representatives to ensure smooth operations
- Perform in-depth analysis of workflows, data collection, and report details related to technical issues
- Troubleshoot problems and questions from end users while managing ticket assignments
- Mentor and assist in onboarding new analysts, ensuring coordinated work efforts
- Responsible for test plan content, execution, and coordinating resolution among teams

What is Required (Qualifications):
- Associate or Bachelor Degree with 4 years of IT experience or 6 years of IT experience without a degree
- Health care experience preferred but not required
- Software certification based on vendor recommendations and department requirements within 6 months
- Strong communication skills, both written and oral
- Excellent organizational skills and ability to meet deadlines

How to Stand Out (Preferred Qualifications):
- Existing EpicCare Ambulatory certification

#HealthcareIT #CareerOpportunity #ProfessionalDevelopment #Mentorship #QualityImprovement

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