Role Title

IT Commercial Solution Architect

Location

We are looking for candidates that can work from any of the below locations on a Hybrid basis:

Watford, UK

Andover or Fort Worth, US

Rewards

Competitive salary and comprehensive benefits on offer

Summary

Smith & Nephew is motivated by care for the lives of the people who need our products. We remove the limits imposed by physical health issues. We believe that our bodies should never put a limit on what we can do, nor who we can be. Our purpose, "Life Unlimited" reflects these beliefs, and we are driven by our cultural pillars of Care, Collaboration, and Courage.

But Smith & Nephew is more than just a leading global medical technologies' organisation. It's a world full of opportunities for you to grow professionally, develop personally, and make a lasting contribution to the health of people around the world. Are you ready to join us?

The Commercial IT Solutions Architect is responsible for the design and build of relevant architectures, strategies, policies, standards and practices to ensure that existing and planned solution components remain strategically aligned to meet both current and future business needs to drive delivery to market faster for sales and marketing systems.

The IT Solutions Architect will leverage components of commercial technologies and will collaborate with Business Process Owners and Business Analysts to ensure the design and deployment of quality solutions that meet the business needs.

The IT Solution Architect will simplify the Commercial business on a common core set of applications. The architect will own the design for Commercial technical solutions that will deliver the desired business outcomes. Solutions will need to be in alignment with enterprise architecture standards published by Enterprise Architecture function. Solutions will need to meet business requirements, technical constraints, and performance requirements. The IT Solution Architect will oversee the quality of output arising from solution build and be responsible for acceptance of the technical integrity and architectural compliance of the solution. The architect will work with both on premise and cloud based technologies to design the optimal solution for the customer.

Essential Job Functions

• Design and build solutions to be deployed with S&N Marketing, Education, and Sales organisations. With a focus on customer engagement and customer end to end journey, making it easier to do business with S+N.

• Establishes strategy for the selection of solution architecture components, and co-ordinates design activities, promoting discipline to ensure consistency. Oversees the quality of output arising from solution build and is responsible for acceptance of the technical integrity and architectural compliance of the solution.

• Evaluates emerging technologies to continuously improve and collaborate with the business to help them support the company growth and strategy.

• Performs Level 3 support for Commercial systems.

Requirements

• Typically, will have held roles in the Commercial Business Solution Architecture workspace for at least 8 years

• Design experience in Commercial, Sales and Marketing systems. This includes sales and marketing processes, ecommerce, Customer Portals, Multi-channel marketing, Key account management, Sales force effectiveness, CRM and sales operations.

• Agile delivery and experience working with cloud based technologies and methodologies

• Experience in governing cross-functional/cross-regions solutions and ability to manage processes end-to-end

• This position requires exceptional collaboration, teamwork, negotiation, influence, and relationship-building skills at all levels with internal and external parties in addition to Smith & Nephews key values

• Experience in life sciences and/or medical device company preferred

• Ability to operate effectively in a global multi-cultural environment and drive harmonisation and standardisation

Applications:

If you share our passion for pioneering innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

We continue to actively build an environment where every individual can fulfil their potential and be proud ambassadors for Smith & Nephew, our customers and their patients. We value the diversity of our people and welcome applications from everyone. It's more than business at Smith+Nephew - it's personal. What we do every day, changes lives every day. Healthcare is in Smith+Nephew's DNA.

From a single pharmacy in Hull, UK to a presence in over 100 countries, we've spent more than a century and a half working at the leading edge of medical technology. At Smith+Nephew, you will find a company of people who care about each other, about our customers and their patients, and about the communities where we live and work.

Join us as we continue to make our work personal, to innovate and to develop devices that help to restore patients' bodies, and enable them to regain their futures.

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Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.