Employer Industry: Healthcare Technology (SaaS)

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work-from-anywhere environment with unlimited PTO
- Comprehensive benefits package reflecting a world-class culture
- Supportive and collaborative work environment
- Chance to deepen IT knowledge while forming relationships across departments

What to Expect (Job Responsibilities):
- Provide IT support by identifying, investigating, and resolving users' problems with software and hardware
- Maintain and support the IT infrastructure for the office, including setup for meetings and events
- Respond to support tickets regarding software connectivity, printing, and related inquiries
- Order, prep, and ship computers and peripherals while managing inventory
- Communicate technical information effectively to both technical and non-technical personnel

What is Required (Qualifications):
- Minimum education level: High school diploma or GED equivalent
- 1-3 years of experience in providing in-person IT service and/or customer support
- Proficiency in troubleshooting technical issues
- Strong written and verbal communication skills to interact effectively with employees, clients, and vendors
- Ability to multitask, prioritize tasks, and maintain an organized office environment

How to Stand Out (Preferred Qualifications):
- Knowledge of desktop operating systems (e.g., Windows, macOS) and network concepts
- Ability to proactively identify and resolve office issues as they arise

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