Employer Industry: Assistive Technology

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Hybrid work environment with the flexibility to work from home
- Supportive and mission-driven organization focused on improving communication for individuals with impairments
- Chance to conduct training sessions and enhance your skills in various software applications
- Engaging work environment with a commitment to employee development

What to Expect (Job Responsibilities):
- Provide Tier I technical support for hardware and software issues to employees
- Set up and maintain company hardware, including laptops, monitors, and printers
- Administer and evolve Office 365 implementation, including Email, One Drive, and SharePoint
- Monitor systems for operational issues and address them in a timely manner
- Conduct periodic training sessions for users on various software applications

What is Required (Qualifications):
- High School Diploma or GED
- 2 to 5 years of experience providing Helpdesk support
- Experience administering O365, Exchange, Azure Active Directory, and SharePoint environment
- Proficiency in Microsoft Windows desktop and MacOS administration
- Exceptional interpersonal and communication skills, both verbal and written

How to Stand Out (Preferred Qualifications):
- Associate's degree or greater in Computer Science or related discipline
- Information Technology certifications
- Experience with local area networks and WIFI maintenance and troubleshooting
- Familiarity with applications such as HubSpot, RingCentral, TeamViewer, and Adobe

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