Employer Industry: Information Technology

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on user experience and compliance
- Engage in hands-on training and support for vital systems in child welfare
- Work with a dedicated team in a meaningful sector

What to Expect (Job Responsibilities):
- Provide CONNECTIONS user support via in-person, email, and telephone
- Deliver direct, on-site instruction to individual users and small groups
- Conduct training on newly released functionalities and review training materials
- Monitor compliance with data entry requirements and provide technical assistance with the data warehouse
- Present information to line staff to enhance understanding and usage of systems

What is Required (Qualifications):
- Minimum 36 months of experience providing IT support to users
- Minimum 36 months of experience providing implementation support services
- Minimum 18 months of experience providing onsite systems support in a child welfare environment
- Minimum 18 months of experience training staff in a child welfare application
- Bachelor's Degree

How to Stand Out (Preferred Qualifications):
- Experience with development platforms and technical architectures in the child welfare sector
- Familiarity with data warehouse technical assistance and compliance monitoring

#InformationTechnology #ChildWelfare #CareerOpportunity #UserSupport #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.