Employer Industry: Digital Signage Solutions

Why consider this job opportunity:
- Competitive salary
- Opportunity for career advancement and growth within the organization
- Work remotely
- Comprehensive benefits package including Medical, Dental, Vision, Paid Parental Leave, and more
- Chance to join a fast-growing company with a track record of success

What to Expect (Job Responsibilities):
- Provide IT support for basic issues via inbound calls and tickets
- Troubleshoot computer hardware, software, networking, and applications systems
- Escalate technical issues as needed
- Maintain proficiency in products and services
- Provide preventive maintenance and configuration recommendations

What is Required (Qualifications):
- 2 years of experience in an IT support role
- Understanding of security protocols and procedures
- Knowledge of Windows 10 Pro, Windows Server, and Active Directory
- Experience troubleshooting software, hardware, and basic networking issues
- Strong technical, analytical, and critical thinking abilities

How to Stand Out (Preferred Qualifications):
- Knowledge of automotive dealership DMS
- Ability to perform multiple tasks concurrently in a fast-paced environment

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