POSITION SUMMARY

Reporting to the Employment Manager, the Job Coach is responsible for providing support to individuals served by the CSAAC supported employment program. Job Coach provides support including training, on the job support, behavior modeling, and assistance with problem resolution.

QUALIFICATIONS

Education: GED or High School Diploma Required. Bachelor’s Degree, associate’s degree or equivalent, college level coursework in a human services discipline (e.g., Social Work, Psychology, etc.) preferred.

Experience: Minimum of one (1) years’ experience working with individuals with developmental disabilities, preferably in a vocational setting.

Skills: Must possess and demonstrate strong interpersonal skills with the ability to exercise patience, caring and concern in new and sometimes stressful situations. Must be observant, with the ability to identify behavioral issues and implement behavior management plans. Good organizational skills needed to maintain information files on individuals served. Good coordinative ability needed ensure individuals’ adherence to work schedules and requisite transportation timetables. Computer literacy required, with a basic competency in standard business software applications (i.e., word processing, e-mail and spreadsheets).

ESSENTIAL FUNCTIONS

PROGRAM IMPLEMENTATION :

• Participates in the set up of new worksites in preparation for individuals beginning their employment. Gains an understanding of the job duties, worksite culture and any additional expectations of the client.
• Accompanies the individual to the job site. Trains the individual in the job duties expected to be performed; assists them with the performance of such duties as needed; performs in total, any duties the individual cannot successful complete to the employer’s satisfaction. Ensures the individual follows the employer’s established rules and procedures and that the employer’s schedule is followed daily. Keeps individuals busy during periods of downtime at the worksite by actively seeking tasks and duties they can perform.
• Ensures the safety of the individuals served, including training in the use of public transportation or establishing walking routes. Ensures appropriate driving regulations are followed with transporting individuals to and from work.
• Develops and maintains good relationships with the employers. Gains an understanding of their needs and expectations, serves as a liaison between the individual and the employer, assisting with clarification and issues resolution as needed

ESSENTIAL FUNCTIONS (cont’d)

• Provides regular reports to the Employment Manager on the individual’s performance and progress at the work site and all matters related to behavioral and social adaptation. Maintains an information book on each individual supported; ensures the content is current and the confidentiality of the information is maintained. Informs Employment Manager of any changes in schedule, jobs duties, etc.
• Turns in all data, receipts, gas budgets and attendance records for the individual; turns in wages earned by the individual to the Employment Manager as soon as they are paid.
• Reports any transportation failures of any CSAAC vehicles to the Employment Manager.

CLIENT TRAINING/SUPPORT :

• During non-working hours, supports the individuals in job training interviewing and community mobility training, following the scheduled developed by the Employment Manager.
• Provides behavioral support to individuals to ensure continued employment, as prescribed by the staff psychologist. Strives to score 90% or better on ongoing behavior reliabilities evaluation.

Models appropriate dress, social and life skills; trains individuals in these areas as needed. Ensures individuals are informed of their rights as an employee and assists with them exercising those rights as needed.

• Adheres to mandatory use of CareMatic system to access, send email and access and report health information, data and incidents for individuals supported in CSAAC program.

REQUIRED TRAINING/PROFESSIONAL CERTIFICATIONS

• Completion and demonstration of techniques taught in the Behavioral Principles and Strategies Training (BPST).
• Successfully complete annual recertification of the BPST.
• Must have a valid driver’s license and a driving record free of any moving violations for the past two (2) years.
• Drivers license, defensive driver training, must operate CSAAC vehicles as required.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects, tools, or controls. Specific vision abilities required by this job include close vision.

This position requires frequent standing, walking, bending, kneeling and stooping. The employee must frequently lift and/or move items over 20 pounds.

Employee must be able to complete training and effectively perform non-adverse physical interventions with autistic individuals of varying heights, weights and levels of physical strength according to the guidelines presented in Behavioral Principles and Strategies training.