Job Title: Job Scheduler/Job Analyst

Job Location: 100% remote in USA

Job type: Contract

Job Duration: Long Term

A Job Analyst plays a key role in managing and optimizing job scheduling and automation processes, including JAMS (Job Access and Management System). This position is critical to ensuring the smooth and efficient execution of automated workflows, which are vital to supporting IT infrastructure and business operations, particularly within the HealthEquity products in the Consumer-Driven Health Plan (CDHP) space.
Initial responsibilities include conducting a comprehensive analysis of existing scheduled jobs, documenting current processes, and providing actionable recommendations to enhance efficiency, streamline operations, and establish clear accountability.
Here's a general job description for this role:

Job Title: Job Analyst

Key Responsibilities:
1. Job Configuration and Management:
o Define, create, and manage job schedules within the system.
o Ensure jobs are configured to run at appropriate times and under correct conditions.
o Modify and update job properties, schedules, and parameters as needed.
2. Monitoring and Troubleshooting:
o Monitor job executions to ensure they complete successfully.
o Troubleshoot and resolve job failures or performance issues.
o Provide timely support and resolution for job-related incidents.
3. Documentation and Reporting:
o Maintain detailed documentation of job configurations and changes.
o Generate reports on job performance and system utilization.
o Ensure compliance with organizational policies and procedures.
4. Collaboration and Communication:
o Work closely with IT and business teams to understand job requirements.
o Communicate effectively with stakeholders regarding job statuses and issues.
o Participate in team meetings and contribute to process improvements.
5. System Maintenance and Upgrades:
o Assist in the maintenance and upgrade of the system.
o Ensure the system is up-to-date with the latest patches and enhancements.
o Test and validate system changes before implementation.
Qualifications:
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Previous experience with job scheduling systems, preferably JAMS.
• Skills:
o Strong analytical and problem-solving skills.
o Proficiency in scripting and automation tools.
o Excellent communication and teamwork abilities.
o Attention to detail and ability to manage multiple tasks.

Work Environment:
• Location: Remote within United States
• Schedule: Full-time position with potential on-call responsibilities for job monitoring.

Mandatory Areas: Must have Skills - including JAMS (Job Access and Management System)
Job Analyst - 5 + Exp - JAMS

Key Responsibilities:
1. Job Configuration and Management:
• Define, create, and manage job schedules within the system.
• Ensure jobs are configured to run at appropriate times and under correct conditions.
• Modify and update job properties, schedules, and parameters as needed.

2. Monitoring and Troubleshooting:
• Monitor job executions to ensure they complete successfully.
• Troubleshoot and resolve job failures or performance issues.
• Provide timely support and resolution for job-related incidents.

3. Documentation and Reporting:
• Maintain detailed documentation of job configurations and changes.
• Generate reports on job performance and system utilization.
• Ensure compliance with organizational policies and procedures.

4. Collaboration and Communication:
• Work closely with IT and business teams to understand job requirements.
• Communicate effectively with stakeholders regarding job statuses and issues.
• Participate in team meetings and contribute to process improvements.

5. System Maintenance and Upgrades:
• Assist in the maintenance and upgrade of the system.
• Ensure the system is up-to-date with the latest patches and enhancements.
• Test and validate system changes before implementation.

Mandatory, if Applicable
Domain Experience (If any) - NA
Must have Certifications - NA
Prior UST experience - NA
If yes, provide dates, details of account/project