Job Title: Administrative Assistant

Job Description

As an Administrative Coordinator, you will be responsible for processing and verifying shipping documents, providing customer service, scheduling appointments, and performing other clerical/administrative duties. Attention to detail will be key for this position. With a focus on quality customer service that extends to our valued employees, we have been continuously recognized as an honored recipient of Canada’s Best Managed Companies since 2005. We are committed to providing an exceptional customer experience by being authentic, committed, caring, trusted, and enthusiastic.

Responsibilities

• Making telephone calls and sending emails to centralized customer service
• Booking delivery appointments via phone and email
• Billing of accessorial/additional fees as required
• Maintaining group email boxes and answering queue calls when required
• Receiving calls from drivers who are not delivering freight for specific reasons, logging and noting comments in pros
• Scanning, photocopying, and faxing
• Other administrative duties as required, which could include pulling reports
• Auditing shipping documents for accuracy, correcting, and reporting to supervisor as needed
• Understanding Federal Transportation Compliance documentation and reacting to and reporting non-compliance

Essential Skills

• Data entry
• Transportation administration
• Logistics
• Customer service
• Proficiency in Microsoft Office Products
• Advanced communication skills
• Ability to work under deadlines in a high transactional, fast-paced environment
• Teamwork
• Ability to work with little supervision

Additional Skills & Qualifications

• Minimum of secondary education, with preference for post-secondary education (completed or currently enrolled), or a combination of education and experience
• Previous transportation or operational experience is preferred
• Experience with AS400 is considered an asset
• Experience with Word, Excel, and Proof of Delivery
• Experience within warehouse environments

Work Environment

The working environment can include extended periods of sitting at a workstation, working on a computer or phone. Specific vision abilities required by this job include close vision and intense visual concentration over 70% of the time. The working environment can also include noise coming from the loading docks. The work schedule is Monday to Friday from 11:30 am to 8:00 pm. The position is transit accessible. Our company offers a stable and long-term employment, with opportunities for permanent positions that include access to a pension plan, and numerous social events to foster a family atmosphere. We have an open-door policy with leadership, encouraging employees to ask for help.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Workplace Type

This is a fully onsite position in Kelowna,BC.

À propos d'Actalent:

Actalent est un chef de file mondial des services d’ingénierie et de sciences et des solutions de talents. Nous aidons les entreprises visionnaires à faire progresser leurs initiatives en matière d’ingénierie et de science en leur donnant accès à des experts spécialisés qui favorisent la mise à l’échelle, l’innovation et la mise en marché rapide. Avec un réseau de près de 30 000 consultants et plus de 4 500 clients aux États-Unis, au Canada, en Asie et en Europe, Actalent est au service d’un grand nombre d’entreprises du classement Fortune 500.

La diversité, l’équité et l’inclusion

Chez Actalent, la diversité et l’inclusion constituent le pont vers l’équité et la réussite de notre personnel. La diversité, l’équité et l’inclusion (DE&I) sont ancrées dans notre culture par :

• L’embauche des talents diversifiés ;
• Le maintien d’un environnement inclusif par une autoréflexion permanente ;
• La mise en place d’une culture de soin, d’engagement, et de reconnaissance par des résultats concrets ;
• L’assurance des opportunités de croissance pour nos gens.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître d’autres options d’accommodement.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.