Description

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients' lives every day. If this sounds like a job you'd love, apply now!

Responsibilities
• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
• Set appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload
• Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood

Qualifications
• Located within 30 miles of Rochester, Minnesota.
• Firm knowledge of spreadsheet and data management, as well as computer skills
• Previous legal experience highly valued
• Sales or customer service experience highly valued
• Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
• High school diploma or equivalent needed, while a Bachelor's degree is desired