Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $29.80
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility to choose between remote, combo, or on-site options
- $500 one-time allowance for setting up a home office
- Monthly internet reimbursement of $60
- Collaborative culture focused on professional development and making a difference

What to Expect (Job Responsibilities):
- Service delinquent credit card accounts through various contact channels
- Assess customer situations to provide payment options and strengthen customer relationships
- Handle back-to-back calls in a fast-paced call center environment
- Manage and escalate risk and customer-impacting issues to management
- Review past due accounts and arrange payment programs for insufficient funds

What is Required (Qualifications):
- High School Diploma or GED
- 2+ years of Collections Experience
- Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency
- Working-level experience in listening skills

How to Stand Out (Preferred Qualifications):
- 3+ years of Collections Experience
- Advanced-level experience in problem-solving and influencing
- Working-level experience in decision making

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