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Job Description

The opportunity

The Lead Enterprise Architect is a senior member of the Global Enterprise Architecture group in Manulife. The Global Enterprise Architecture group works collaboratively with segment-level architects to drive the evolution of the Architecture practice in Manulife, to enable cross-segment architecture alignment, and to facilitate the development and use of a common Enterprise Architecture knowledge base across the firm.

As a key member of the group, the Lead Enterprise Architect will lead cross-segment architecture initiatives, champion the implementation of architecture best practices across the firm and interact with senior business and IT leaders to promote the value of architecture.

In this role, the Lead Enterprise Architect will work closely with segment-level Enterprise Architects, Global Data Office, Enterprise Technology Services and Enterprise Risk and Compliance teams to ensure that enterprise-wide information and technology policies and standards are implemented by the architectures developed across the firm.

What will you do?

• Collaborate with Global Enterprise Architecture leadership team to drive Manulife’s Enterprise Architecture practice transformation into an internal consultancy.

• Drive and facilitate strategic planning and road mapping of Manulife’s application and technology portfolio. Identify and qualify ideas for optimizing the portfolio composition through reuse, adoption of emerging technologies and reduction of architectural complexity.

• Engage with business leaders to understand business strategy, objectives and key results and execute architectural assessments to identify the optimal transition from strategy to execution, which supports business transformation and modernization across the firm.

• Develop an integrated view of organization’s business architecture to support capability, value stream or customer journey assessments and to define and govern outcome-based transformation roadmaps.

• Keep abreast with latest technology developments, industry/market trends, execute competitive research to identify technology innovation opportunities that can optimize or overhaul our business model.

• Provide architecture artifacts such as Architecture Reference Models, Conceptual Solution Architecture, Architecture Decisions at the different level of abstraction and views for private/hybrid cloud or on-prem solutions.

• Develop architectural standards, frameworks, and policies for the acquisition and implementation of IT technologies (hardware and software); monitor and measure the adoption and adherence to standards and guidelines.

• Facilitate the discovery of information and data requirements across the firm, propose optimized information flows and coordinate the mapping of information and data assets to applications. Work closely with the Global Data Office, Information Risk and segment level architects to ensure that information-related policies and standards are consistently applied in the architecture.

• Lead application portfolio management initiatives, including driving application rationalization, application portfolio roadmaps, program governance, data management, and total cost of ownership

• Influence product/vendor direction and integrate technology from an architectural perspective within the business environment, and fulfill an IT governance role, identify risks, and provide risk mitigation.

• Contribute to meeting key project milestones and overall project deliverables on time, within budget, and adhering to relevant standards.

• Develop working relationships with multiple stakeholders and balance conflicting needs to enable effective decision making.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What are we looking for?

• Strategic thinking – ability to understand contexts, identify patterns and trends, and analyze impact of different change factors.

• Experience in business and technology strategic planning and roadmapping, emerging technologies adoption, qualification and governance of technology investment ideas, technology solutioning and application portfolio optimization.

• Desire and ability to understand diverse business domains and develop architectures that meet the current and anticipated business needs across a broad set of partners.

• Demonstrated experience and tangible results across several architecture domains (business, application, data, integration, infrastructure, security).

• Experience with capability, value stream and customer experience assessments, SWOT analysis, definition, and governance of outcome-based transformation roadmaps.

• Experience with and knowledge of common Architecture patterns (e.g., microservices, SOA, Event sourcing, etc.).

• Experience with data and application integration patterns (Domain-Driven, APIs, messaging, streaming, sync/async).

• Experience addressing operational and non-functional concerns (e.g., scalability, performance, maintainability, load distribution, resilience, recovery, security, and privacy).

• Experience with Cloud Architecture and Azure Services

• A strong software engineering and/or architecture background is required.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture

• We lead with our Values every day and bring them to life together.

• Boundless opportunity

• We create opportunities to learn and grow at every stage of your career.

• Continuous innovation

• We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity, and Inclusion

• We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship

• We build a business that benefits all stakeholders and has a positive social and environmental impact.

Key competencies:

The ideal candidate must have

• 10+ years of multi-disciplinary (Business, Data, Application and Infrastructure) architecture experience in a large, complex organizations.

• 5+ years hands-on experience in developing or leading the development of Enterprise or Solution Architectures with large scope, such as Firm-level, Line of Business, or major function, i.e. Finance.

• Experience in working directly with Business stakeholders to develop business and/or technology roadmaps and solutions.

• Understanding of continuous architecture and value stream approach to business solutions.

• Self-starter with the ability to comfortably operate in ambiguity.

• Strong conceptual thinking – ability to identify patterns, correlation, and connections when analyzing complex environments.

• Critical thinker who is unafraid to challenge the status quo, and to propose new ideas.

• Strategic thinking – ability to understand contexts, identify patterns and trends, and analyze impact of different change factors.

• Very good verbal and written communication skills. Ability to effectively communicate complex concepts and solutions with Technology and Business teams at all levels.

and

Nice to have

• Background/degree in Computer Science and Engineering

• Background or working experience in the financial industry.

• Strong technical skills, i.e. technologist

• Background or working experience in consulting.

• Formal training/certification in the Enterprise Architecture discipline, such as TOGAF or FEAF certifications

• Experience with modern architecture patterns - cloud computing, big data, internet of things and artificial intelligence.

• Experience with capability, value stream and customer experience assessments, SWOT analysis, definition, and governance of outcome-based transformation roadmaps.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.