Site: The Brigham and Women's Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Summary:

Responsible for ensuring the safe and efficient movement of patients within the facility. This role involves assisting in the safe coordination and prioritization of patients between various departments and leading a team of patient transport staff.

Does this position require Patient Care?Yes

Essential Functions:

-Provide leadership and supervision to a team of patient transport staff.

-Assist in daily operations and scheduling to ensure adequate coverage.

-Coordinate and prioritize the movement of patients between various departments, such as from the emergency department to imaging or from inpatient units to surgical suites.

-Ensure the timely and safe transport of patients using appropriate equipment, such as stretchers or wheelchairs.

-Train and orient new patient transport staff on hospital protocols, safety procedures, and customer service expectations.

-Collaborate with nursing and other healthcare staff to coordinate patient transport needs.

-Ensure that patient transport staff adhere to safety protocols and infection control measures.

-Oversee the maintenance and cleanliness of patient transport equipment.

-Ensure accurate documentation of patient transport activities, including tracking the timing of transports and any special requirements for individual patients.

Education
High School Diploma or Equivalent preferred

Experience
Experience in patient transport or a related healthcare field 2-3 years required and Supervisory or leadership experience 1-2 years preferred

Knowledge, Skills and Abilities
- Familiarity with patient transport equipment and procedures.
- Demonstrated leadership abilities, including the ability to supervise and motivate a team.
- Strong organizational and time management skills.
- Excellent communication skills, both verbal and written.
- Ability to make decisions and problem-solve in a fast-paced environment.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)

Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Occasionally (3-33%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Occasionally (3-33%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

15 Francis Street

40

Regular

Day (United States of America)

The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.