Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Virtual Care Cohort 10

Job Summary:

JOB SUMMARY
Independently oversees the daily operations and workflow in the remote monitoring office to ensure consistent superior customer service and turnaround time. Oversees consistent compliance with department policies, procedures, and operational guidelines and has a key role in training, competency assessment, safety, and compliance. Serves as a support resource for vSitters in the video monitoring of patients, supports monitor techs in the acquisition and interpretation of cardiac tracings and pulse oximetry monitoring, aids with lunch and break coverage for vSitter and Monitor Tech staff, makes staff assignments for the oncoming shift, and in the absence of an on-site supervisor, will assume a leadership role.

.

POSITION QUALIFICATIONS

• 3 years of experience as a Monitor Tech or Telemetry experience

POSITION HOURS

• Night Shift (3x12-hour shifts= 7pm-7am)

KEY RESPONSIBILITIES

• Receives, tracks, and coordinates vSitter and cardiac monitoring initiation and discontinuation orders.
• Assures that patients who require oversight of vSitter monitoring or cardiac monitoring are accurately admitted to the monitoring software system.
• Communicates with patient safety runner to facilitate the deployment, retrieval, and troubleshooting of cameras and telemetry equipment.
• Acquires, measures, and provides initial interpretation of electrocardiogram waveforms per protocol and upon request from providers and/or nurses. Imports waveforms into the patient's electronic medical record.
• Identifies and communicates safety concerns to the unit staff in the appropriate time frame per protocol.
• Identifies and communicates abnormal and/or significant changes in cardiac rhythms and pulse oximetry readings to the unit staff in the appropriate time frame per protocol.
• Escalates alarms and safety concerns to staff and/or unit leadership in an appropriate timeframe as defined by monitoring policies and SOP.
• Serves as a resource to unit staff for lead placement, equipment management and troubleshooting of telemetry and cardiac monitoring equipment and as a resource to monitoring staff for equipment management and troubleshooting of V-Sitting monitoring equipment.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Medical Devices (Fundamental Awareness): Has training, direct exposure, limited experience, or past experience installing and repairing simple and well-defined problems with the equipment. Able to read simple schematics and other instructions for installing and repairing equipment.
• Medical Terminology & Documentation - (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate medical terminology and documentation in practical applications of moderate difficulty.
• Cardiac Monitoring (Novice): Possesses sufficient fundamental proficiency to effectively monitor cardiac rhythms in practical applications of moderate difficulty.
• Data Interpretation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate data interpretation in practical applications of moderate difficulty.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities:

* Organizational Impact: Independently performs non-routine tasks that significantly impact team and other related teams.* Problem Solving/ Complexity of work: Gathers and analyzes data to solve problems that arise with little or no precendent.* Breadth of Knowledge: Applies advanced job knowledge and has developed a breadth of skills in other areas. * Team Interaction: Serves as a lead for the team by providing expertise and guidance to team members.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality : - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively : - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

High School Diploma or GED

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.