Learning & Organizational Development Specialist

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

Why should you consider a career with Colorado Access?

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

1. Find work/life balance: We offer PTO, floating holidays, seven company paid holidays, work from home options (exceptions apply), an Employee Assistance Program and a 401K.
2. Be a part of something bigger and make an impact : We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.
3. Sharpen your skills, learn, and grow : We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

What you will do:

We are looking for a Learning & Organizational Development Specialist who can help shape our vision and support our mission. Here is what the position will look like.

• Conducts learning and organizational needs assessments to identify areas for improvement.
• Develops and designs learning and organizational development interventions, weighs the needs of short-term and long-term initiatives to align the prioritization of organization wide and achieve department specific outcomes. Clearly communicates strategies to internal partners, builds consensus and prioritizes interventions to align with COA’s strategic priorities.
• Facilitates change management activities to achieve goals/organizational key results (OKR)s, improve resource utilization, create efficient processes and adopt technologies, to streamline the implementation of contracts, accreditation standards, employee engagement activities, etc.
• Provides targeted one-on-one and team performance coaching to employees as needed or requested.
• Manages the planning, coordination and facilitates the implementation of learning interventions across the talent development cycle from new hire onboarding, upskilling, reskilling, career pathing and succession planning.
• Ensure consistency in learning content and methods across the organization. Formulates educational objectives in support of Colorado Access’ program operations, mission and values, and determines instructional methods to best meet the needs of individual departments and staff.
• Creates learning content and outlines, facilitates training, and determines appropriate instructional methods to meet adult-learner needs, including, but not limited to: live, instructor-led training, online education, coaching, learning tools and resources. Ensures logistics and trainings meet or exceed both internal and/or external (government) policies/requirements, procedures, regulations, business initiatives, and technologies.
• Reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes. This includes creating evaluation processes to measure the effectiveness of learning and organizational development initiatives.
• Fulfills administrative duties as required by contract legislation and certification requirements.
• Participates in activities that expand the organization’s presence in the community, including membership on boards or committees, attendance at meetings, and collaborative efforts with other programs in Colorado and ties this work to COA’s core values and DE&I initiatives.

What you will bring:

Education : Bachelor’s degree in organizational development, organizational psychology, adult-learning, training, or healthcare preferred; or an equivalent combination of education and experience may substitute with a preference for five years progressive relevant work experience.

Experience : Three years’ experience in the organizational development and/or learning industries. Previous experience in a health care setting such as hospital, health insurance company, care management organization, etc. highly preferred.

Knowledge, Skills, and Abilities : Must possess strong analytical skills including artificial intelligence (AI), data assessment and informed decision making based on data, excellent organization skills, attention to detail and communication skills. Requires experience creating OD and learning strategies in line with OKRs and strategic priorities. Experience in learning industry tools such as Articulate Storyline, Captivate, LMS platforms, Prezi, Miro, PowerPoint and Word. Strong skills in managing the needs of partner departments, teams and leaders, creating project plans and achieving milestones in line with strategic priorities and resources. Demonstrates support for the company’s mission, vision and values. Expertise in both technical topics and professional skills that range from trauma informed care, burnout, healthcare workflows and artificial intelligence. Must have experience training individuals and/or groups, conducting tests or reviews of trainees, processes to evaluate quality, performance or accuracy. Knowledge of healthcare and understanding of the Colorado Medicaid, CHP, case management programs and Colorado community resources preferred. Must be a motivated self-starter and an independent worker. Must have strong time management skills, strong interpersonal skills and a strong working knowledge of power point, database and spreadsheet programs, particularly MS Office. Requires the ability to use complex processes and procedures to facilitate quality outcomes and/or resolutions.

Licenses/Certifications : A valid driver's license and proof of current auto insurance will be required for any positions that require driving.

Together we will be: an innovative and collaborative team who supports each other, the employees and vision of the company to reach our goals individually, together and as an organization.

Pay, Perks and Benefits at Colorado Access:

The compensation for this position is $ 88,700.00 - $110,000.00 annually. The pay rate/salary is commensurate with experience.

In addition to being part of a mission driven organization serving our community, as an eligible Colorado Access employee, you’ll receive a generous benefits package, that includes:

• Medical, dental, vision insurance that starts the first day of the month following start date.
• Supplemental insurance such as critical illness and accidental injury.
• Health care and dependent care flexible spending account options.
• Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
• Short-term and long-term disability coverage.
• Voluntary life insurance (employee, spouse, dependent).
• Paid time off
• Retirement plan
• Tuition reimbursement (based on eligibility).
• Annual bonus program (based on eligibility, requirements and performance).

Where you will work:

This position will be a hybrid model work environment, a blend of ‘In-Office’ and ‘Remote.’

We are not able to support out of state employees at this time as we continue to serve our members and community in the metro Denver area and across the beautiful state of Colorado.

Colorado Access is committed to providing equal opportunities to all people regardless of race, color, national origin, age, sex, genetic information, religion, pregnancy, disability, sexual orientation, veteran status or any other status protected by applicable law. We strive to maintain a work environment that is free from unlawful harassment and discrimination.