What you'll do

As a member of the Learning & Development team the Learning Consultant is responsible for the instructional design and development of training materials for Canadian Tire Retail (CTR) employees. Content areas include, but are not limited to, technical training (i.e.: IT reference guides, operations, and product knowledge) and soft skills training (i.e.: customer service, communication and sales). The Learning Consultant works closely with Senior Change Consultants, Senior Retail Integration Consultants and Web Designers. The role reports directly to the Manager, Retail Learning & Development.

• Source relevant content from Subject Matter Experts (SMEs) and any other appropriate sources to address identified gaps.

• Design and develop blended learning solutions including: eLearning, training video scripts, print materials and performance support tools based on accepted instructional design principles.

• Create instructionally sound training materials that support the objectives identified by the Senior Change Consultants in the Learning Strategy.

• Develop content that encourages active learning, retention and improved performance on the job.

• Collaborate with Web Designers to ensure learning materials are developed with a focus on optimal learner experience and usability.

• Cultivate positive, collaborative working relationships at all levels across the organization.

What you bring

• Post-secondary degree in Adult Education and Instructional Design, or an equivalent combination of training and education.

• 1-3 years’ experience in an instructional design role or equivalent.

• Excellent communication skills. Written and verbal, as well as interpersonal skills.

• Knowledge of principles of adult learning theory, training and development techniques.

• Experience in designing training programs for a variety of delivery methods including eLearning, self-directed learning, blended learning and on-the-job training / performance support.

• Ability to manage multiple tasks and deliver results in a fast-paced and changing environment.

• Proficient in Windows platforms (Word, PowerPoint).

• Working knowledge of eLearning software (Storyline, Captivate, Lectora, etc.).

• Canadian Tire retail experience is considered an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.