Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

The Senior Learning Content Coordinator is primarily responsible for the design and maintenance of the Learning and Cultural Enrichment (LCE) intranet pages, the creation of collateral, elements & graphics, the development of comprehensive marketing plans, coordination of external training, marketing, and communication for development opportunities. This role will ensure the maintenance and consistency of communications for Learning and Cultural Enrichment. The Senior Learning Content Coordinator collaborates with the Learning & Cultural Enrichment team to ensure the right message gets to the right member of the Ent team to enable the growth of Ent's repertoire of immersive learning experiences, products, and programs.

Essential Functions

• Marketing and Communications (Development Opportunities): Understand LCE goals, products, and services to ensure coherence. Create, present, and execute marketing campaigns related to all LCE internal and external offerings. Work with the Communications and Marketing team to provide consistent information and updates to ensure the production of valuable and engaging LCE content for the PEAK and other platforms. Collaborate with members of the LCE Team and Internal Communications on individual campaigns and long-term strategies. Continually check in on campaigns, including key metrics and conversions, and implement adjustments to improve performance. Write, review, and edit copy for the LCE team and work with Marketing and Internal communications to ensure that copy is in line with company standards and metrics. Coordinate with stakeholders to ensure all assets are delivered on time and meet expectations. Market and promote career and development services (i. e. learning experiences, products, programs, workshops, classes, and seminars) to improve skill attainment and work performance for employees. Maintain good working relationships with community resource agencies to help facilitate Ent employees' ability to reach their career goals in employment. Recommend process improvement and optimization strategies, through daily interactions with team members, seeking to understand struggles and ideate solutions. Look at available attendance metrics to help determine, why attendance may be low, the best times for courses, and recommend strategies to increase course attendance, etc.
• Maintain and Improve Learning and Cultural Enrichment Content and Intranet: Collaborate with the Learning & Cultural Enrichment team to design and maintain LCE intranet pages and as needed design digital creative assets. Maintain all LCE training materials and content in SharePoint and the intranet. Using the course catalog, this role is responsible for the overall management, categorization, and systemization of internal and external training campaigns.
• Coordination of External Training: Compile and prepare documents for review committees for external training. Assist with the preparation and distribution of external training materials and administration of the learning management system. Assist with the planning and execution of employer engagement programs, events, and visits.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position

• Bachelor's Degree in Communications, Marketing, Entrepreneurism, Business Administration, or similar field of study.
• 3+ years' general marketing experience.
• 2+ years' experience in a financial institution. Pref

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.


Technical or Specialized Knowledge/Skills:

• Written, verbal, and interpersonal communication skills; with the ability to cover sensitive or difficult topics with nuance, editorial integrity, and empathy.
• Problem-solving ability and consistent, logical, and effective decision-making skills.
• Ability to be organized and structured in approach.
• Project management skills.
• Ability to deliver a fast and responsive follow through.
• Ability to learn quickly, anticipate, and manage ambiguity.
• Ability to anticipate operational system issues, develop preventative measures, and communicate proactively.
• Experience with traditional and non-traditional marketing strategies.
• Creative writing and proofing skills.
• (preferred) Basic HTML skills (beginner to intermediate level; advanced is advantageous).
• Experience designing and organizing digital creative assets.
• Proficiency with graphics programs (i.e. Adobe Creative Suite) and Canva.

Certifications Required:

• None required

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information

The pay range for this position:

$32.21 - $36.76 per hour (S14)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for the corporate bonus.
Benefits Summary Sheet

At Ent Credit Union, we offer a comprehensive benefits package, including:

• Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10,000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home, car, and personal loans.
  
  For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.
  
  We anticipate this position to close on 04/24/2025. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)