With oversight from the directors of CROWD and Community Workforce Development, the Learning Development Manager (LDM) leads and oversees development of training curricula based on priority (e.g., emerging community health topics and program/organization/client needs). The position oversees the content, planning and delivery of training material. For all assigned initiatives, the LDM is responsible for developing and revising training content and facilitation guides in collaboration with the training team, and coaching facilitators on adult education teaching methodology (e.g., popular education). In collaboration with directors, the LDM convenes and facilitates content development meetings with advisory boards and other key content stakeholders such as community health workers (CHWs).

They liaison with a variety of partners including employers, healthcare organizations, and community-based organizations (CBOs) to contribute to overall content development project goals. The position may supervise staff and may participate in grant, manuscript and report writing, and dissemination of findings and lessons learned. SUHI’s workforce development initiatives are an extension of the Center for CHW Research, Outcomes, and Workforce Development (CROWD), SUHI’s CHW consulting, training and technical assistance center.

Key Job Activities

• Leads and manages SUHI content development projects based on priority (e.g., training needs of program, CHWs, external partners/clients). Creates and oversees content-related project plans, including development of new training content.

• Ensures projects are delivered by deadline, adhering to high-quality content and delivery standards and meeting key content milestones according to the project timeline. Identifies project needs and addresses and plans accordingly.

• Leads training content review process to ensure all training reflects the most current instructional best practices and subject-area knowledge, are accurate, and incorporate appropriate participant questions and feedback.

• Stays current with all content development and community health trends to ensure content is of high quality and relevant to participants.

• Identifies grant opportunities that support development of content and leads the grant application process.

• Works with project stakeholders and community partners to increase awareness and support for CROWD’s training programs, initiatives, and business endeavors in the community. • Identifies, develops, and maintains key relationships with community organizations (CBOs, churches, schools, healthcare providers) and CHW partners across the city, state, and nationally. Encourages the growth of CROWD’s business through networking and participating in conferences, webinars, expert panels, etc.

• Onboards, trains, and supports content development staff, consultants, and training facilitators.

• Provides direct supervision to the learning development specialist and/or other staff and consultants on content development, facilitation, and class management.

Trains SUHI subject-matter experts on the best practices of the education model to prepare them to facilitate CROWD training, as needed.

Education and Work Experience

• Master’s degree from an accredited college or university in education or related field required.

• Minimum of five years of related experience, preferably in health care, curriculum development, and instructional design required.

• Considerable experience working with community development, community partners, healthcare, public health, and the research community. Knowledge and Skills • Advanced knowledge and experience designing and delivering curricula both in person and virtually.

• Ability to supervise staff in the completion of multiple projects within tight budget and time constraints.

• Proficiency and understanding of instructional design and adult learning theories; experience using virtual training technology such as Zoom’s training platform, Mentimeter, AdobeConnect, Google Workspace, and other technology tools as needed, as well as PowerPoint presentations and in-person training tools.

• Proven leadership skills including the ability to make strategic decisions that align with SUHI’s training objectives and vision.

• Strong project management skills; ability to work independently and as a part of a team.

• Excellent interpersonal skills including the ability to resolve conflict and provide clear direction; ability and eagerness to interact with diverse audiences.

• Ability to use learning management systems to deliver virtual education experience.

• Stellar presentation and teaching skills for various audiences both internal and external.

• Strong verbal and written presentation and communication skills.

• Excels in the use of PowerPoint, Adobe Captivate, Articulate, and other on-line authoring tools.

• Experience in workforce development and/or business development strongly preferred.

• Bilingual in Spanish preferred.

Sinai Urban Health Institute (SUHI) was founded in March 2000 to generate creative approaches to improve the health of Chicago’s urban communities. Led by a team of dedicated and energetic social epidemiologists, community health workers, evaluators, and public health professionals, SUHI provides evidence-based examination of community health status, the effectiveness of interventions and clinical care, and health-care delivery methodologies. A major component of SUHI’s work involves social issues, such as racism and poverty, and their impact on health. For more information about Sinai Urban Health Institute and its projects visit www.suhichicago.org.