Salary: $17.00 / Hour

Weekly Pay!

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.

POSITION SUMMARY:

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Lease apartments through telephone sales and apartment tours with prospective residents.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Follow up and establish rapport with prospective residents and current residents.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Provide excellent customer service at all times.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Present apartment community in a professional manner at all times.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Coordinate move ins and move outs to provide for an enjoyable experience for all residents.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Manage lease negotiations, assist with resident retention and manage the renewal process.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Assist in providing and maintaining excellent curb appeal.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi .

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Assist manager with rent and delinquency collection.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Assist manager in providing account information to the property supervisor and credit agencies.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Assist manager with resident relations and enforce all community rules and regulations.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Supervise all neighborhood committee activities.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Provide outside marketing and establish rapport with local businesses and community agencies.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Assist with office organization by filing and maintaining organized resident files.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Other duties as assigned.

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QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 High school diploma or general education degree (GED)

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 No prior experience necessary

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Math Skills - Ability to add, subtract, multiply, divide by 10s and 100s.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Computer Skills u2013 Beginner experience with MS Office.

TRAINING REQUIREMENTS:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Annually attend fair housing, section 42 and leasing classes.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Ongoing professional development.

PHYSICAL DEMANDS:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Rarely must sit, use hands to finger/handle/feel, reach with hands/arms, stoop, kneel crouch, crawl, bend or lift up to 25 pounds.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Occasionally must stand, walk, talk, hear and be exposed to outdoor weather conditions.

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Close and distance vision is required.

WORK ENVIRONMENT:

u00B7 u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0u00A0 Normally works in an environment with moderate noise