Wells Fargo & Company
Legal Operations Processor
This job is now closed
Job Description
- Req#: R-330730
- Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo
- Seek ways to improve customer service experience and determine proper course of action based on customer needs
- Perform moderately complex administrative, operational and customer support tasks
- Negotiate with external customers to assure resolutions and deadlines are met
- Provide training to less experienced Operational Legal Specialists
- Receive direction from supervisor and escalate non-routine questions
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement
- Monday-Friday 8:00 a.m. – 5:00 p.m. EST
- Schedule subject to change based on business need
- You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
- Training will be for 4-6 weeks. Training hours are 8:00 a.m. – 5:00 p.m. Monday – Friday EST. You are required to attend the full duration of this paid 4-6 weeks of training.
- We’re open from Monday - Friday, 8:00 a.m. – 8:00 p.m. (EST). Your regular work schedule will be based on business need.
- 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Previous experience in pipeline management and/or project management
- Previous experience in the Financial industry
- Previous experience in the Loan/mortgage industry
- Previous experience in Legal Order processing
- Solid knowledge and understanding of legal terms and processes
- Intermediate Microsoft Office skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
- Ability to identify potential operational issues and legal risks
- Ability to achieve high production and quality standards
- Ability to read and interpret legal documents
- You will be required to work on-site full-time for the training duration, once training is successfully completed this position offers a Hybrid work schedule.
- This position is not eligible for Visa sponsorship
- 1525 W W T Harris Blvd, CHARLOTTE, NC 28262
About this role:
Wells Fargo is seeking a Legal Operations Processor in the Legal Services – Summons & Subpoenas as part of Consumer and Small Business Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role you will:
Schedule:
Training:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Posting Location:
Posting End Date:
21 Jan 2024*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
About the company
Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.