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Level 1 Technician - Alarm Remote Programming & Help Desk Services (4693)
Pay$60000.00 - $70000.00 / year
LocationDenver/Colorado
Employment typeFull-Time
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Job Description
- Req#: 4693
Employer Industry: Federal Government Contractor
Why consider this job opportunity:
- Salary range of $60,000 - $70,000
- Opportunity to work with exceptional dedicated industry professionals
- Comprehensive benefits package offered
- Engage in exciting projects with government and commercial clients, both domestic and international
- Team-oriented working environment
- Potential for career advancement within the organization
What to Expect (Job Responsibilities):
- Ensure the programming MegaCenter Alarm Requirements (MAR) document and New Account Checklist are up to date
- Build new accounts in the alarm system program and monitoring software, ensuring accuracy of documentation
- Verify that all zones are active and reporting properly through complete on-site tests
- Provide instruction on proper operation of alarm and access control systems to end users as required
- Assist Help Desk resources with data entry and maintenance of technical Standard Operating Procedures (SOPs)
What is Required (Qualifications):
- 1-3 years of experience in a related field
- High School Diploma or equivalent
- Industry-standard certification from a nationally accredited and recognized organization
- Technical knowledge of alarm systems and electronic equipment
- Ability to maintain accurate documentation and file management
How to Stand Out (Preferred Qualifications):
- Previous experience in alarm programming or help desk support
- Familiarity with alarm panel testing and troubleshooting procedures
- Knowledge of the security industry standards and practices
- Experience in working with government contracts or clients
- Strong communication and interpersonal skills
#FederalGovernmentContractor #AlarmSystems #HelpDeskSupport #CareerOpportunity #TechnicalKnowledge
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