Employer Industry: Consulting and IT Services

Why consider this job opportunity:
- Salary up to $120,000 + discretionary bonus
- Opportunity for career advancement and growth within a recognized top workplace
- Supportive work environment that promotes work-life balance with minimal travel requirements
- Engage in meaningful work with a focus on cybersecurity and IT infrastructure
- Access to a collaborative team that values strong connections and professional development

What to Expect (Job Responsibilities):
- Provide advanced Level 3 technical support for complex IT issues, including server and network troubleshooting
- Act as an escalation point for Level 1 and Level 2 support teams, resolving critical technical issues
- Lead cybersecurity initiatives and ensure compliance with standards such as ISO 27001
- Monitor security platforms to address threats, respond to potential breaches, and manage incident response efforts
- Document technical processes, incident resolutions, and IT infrastructure configurations

What is Required (Qualifications):
- Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience may be considered
- 5+ years of experience in IT support, with at least 2 years in a Level 3 support role
- Experience in cybersecurity, with exposure to standards like ISO 27001, SOC 2, or similar frameworks
- Strong expertise in Windows Server, Active Directory, Microsoft 365, and cloud environments (e.g., Azure, AWS)
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders

How to Stand Out (Preferred Qualifications):
- IT certifications, such as CompTIA Advanced Security Practitioner (CASP+), Microsoft Certified: Azure Administrator, or CCNP
- Advanced networking skills, including configuration of firewalls, VPNs, and switches; Meraki Cloud experience preferred
- Experience with security tools such as SIEM, endpoint protection platforms, and vulnerability scanners; SentinelOne experience preferred

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