Employer Industry: Higher Education

Why consider this job opportunity:
- Opportunity for career advancement and professional development within a reputable university
- Engaging work environment focused on supporting research and information needs of students and faculty
- Commitment to diversity and inclusion in the workplace
- Gain advanced training in Microforms and Government Information resources
- Strong emphasis on excellent customer service and collaboration with a supportive team
- Located at the University Park campus, providing a vibrant academic atmosphere

What to Expect (Job Responsibilities):
- Provide research and reference assistance to library users, focusing on Microforms and Government Information
- Assist users with library databases and electronic services while advising on library policies and procedures
- Troubleshoot equipment-related problems and perform opening and closing functions
- Greet patrons warmly and provide friendly assistance to walk-up, telephone, and remote library users
- Attend ongoing library trainings and department meetings for professional development

What is Required (Qualifications):
- Experience in a public service setting, such as a library, demonstrating excellent customer service
- Strong interpersonal skills and ability to work collaboratively in a team environment
- Exceptional oral and written communication skills, with an excellent command of the English language
- High level of reliability and a broad knowledge of library research and information literacy
- Commitment to diversity and the ability to foster an inclusive environment

How to Stand Out (Preferred Qualifications):
- Previous experience in a library or academic setting
- Familiarity with Microforms and Government Information resources
- Interest in supporting the research and information needs of a diverse student body
- Demonstrated commitment to professional development in library services

#HigherEducation #LibraryServices #CustomerService #DiversityAndInclusion #ProfessionalDevelopment

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