Employer Industry: Library Services

Why consider this job opportunity:
- Great pay & benefits
- Bonuses
- Excellent opportunities for advancement
- Strong emphasis on work-life balance
- Relaxed work environment--no paperwork or filing

What to Expect (Job Responsibilities):
- Answer phone calls and live chat contacts from library patrons
- Efficiently handle patron inquiries
- Provide excellent customer service
- Utilize strong communication skills
- Work remotely from home

What is Required (Qualifications):
- Excellent use of the English language
- Bi-lingual (Spanish) highly preferred
- At least 6 months phone-based customer service experience
- Excellent keyboarding and computer skills
- Must have reliable, high-speed internet connection

How to Stand Out (Preferred Qualifications):
- At least two years post high school education

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