Employer Industry: Higher Education Technology Support

Why consider this job opportunity:
- Minimum wage of $14.50, with opportunities for increased hours
- Gain hands-on experience in library technology and support
- Opportunity to work closely with library staff, faculty, and students
- Support a diverse and inclusive environment within the university community
- Develop problem-solving skills and technology knowledge that will benefit your future career
- Flexible scheduling with a minimum of 15 hours per week, perfect for student availability

What to Expect (Job Responsibilities):
- Provide support and troubleshooting for library technology and equipment
- Assist with the circulation of technology items (laptops, cameras, etc.) to patrons
- Process orders for poster prints and manage related services
- Collaborate with other student staff to deliver effective help desk services
- Offer courteous customer service to library staff and patrons

What is Required (Qualifications):
- Excellent customer service skills
- Strong oral, written, and interpersonal communication skills
- Interest in problem-solving or experience with hardware and software troubleshooting
- Working knowledge of Apple macOS and Microsoft Windows operating systems
- Ability to work both independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Formal or informal computer support experience
- Familiarity with standard desktop hardware and software
- Knowledge of computer networking
- Ability to lift computing equipment, including desktops, laptops, printers, and monitors
- Valid driver's license to operate a UW-owned vehicle

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.